Visit your local KFC at 12325 Elam Rd for a fresh batch of our world’s best chicken. Hand breaded and freshly prepared! Our chicken isn’t made the fast way or the easy way. It’s made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we’re here to meet your chicken needs all day long.
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. Based on 858 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
12325 Elam Rd, Balch Springs, TX 75180
Phone: (972) 286-5588
Website:
Hours
| Wednesday |
10 AM–11 PM |
| Thursday |
10 AM–11 PM |
| Friday |
10 AM–11 PM |
| Saturday |
10 AM–11 PM |
| Sunday |
10 AM–11 PM |
| Monday |
10 AM–11 PM |
| Tuesday |
10 AM–11 PM |
Menu
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Photo Gallery
Reviews
lulnoah3x
I was pretty amazed by how fast they served me. I ordered a large amount of food from this place and they did not even take 5 minutes to give it to me. Customer service was great and my family and I were great taken care of. Deserves more than a 5 star!
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Patricia Chandler
Do not go to this location unless you want your order messed up. Missing items, wrong order, they’ll do it. And the phone number for the store is disconnected. The girl says the managers phone is off. What?! When you go all the way back to get your correct order, you get cold chicken. I asked for hot chicken, the boys says they have none. Again, What!?
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M Sal
Sorry sorry place. They lock the doors at 8:15 and refuse to make more food if they are out. If I could give them zero stars I would. They need to close this place down
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Natalia Cabrera
Worst customer service. So young kids working with no manner. I waited by the counter 15 minutes before the person working in the drive-thru came to ask me what I would like. The person that was previously at the register took one order and left to fill it. The register was left unattended. Employee was wrong tongs and no gloves to serve the food. It took two employees to put together a sandwich. Too much foolishness.
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Edgar Silva
I went to this location to try to buy 5 tenders, the gentleman who took care of me, very unpleasant, told me that he couldn’t sell me 5 tenders that the system only sells 3 of them. It’s ridiculous, they need to hire more professional people who know what customer service is
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Joyce Lacey
After paying for my order, I was informed that they had no biscuits. This is about the third time this has happened.
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Lynn MacDonald
No air conditioning, food was not freshly cooked greasy and soggy young lady was nice but couldn’t get orders correct,no condiments available unless you asked. Will never go back again and am informing friends and family of my visit.
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Montgomery Buchanan
Don’t think too much about this 5 stars. Honestly this 5 star review isn’t about the place or anything. This 5 star review is for the one employee who was actually working! I wish he was wearing a name badge, but out of the 4 employees I saw only one was working!!! The other 3 acknowledged me and another customer, but continued talking to each other. That was when I noticed the only employee working who was making food, preparing meals, and taking orders. That employee I’m giving 5 stars!!! The rest of it all…no. It was not that great. Given all though the employee working made good food for me and my family.
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Rihanna Taylor
Oh my!! maybe I’m not the only one, but now that I see the 3.5 on ya reviews I see why. I order online 9:00 they say the food would be ready 9:10 okokok why at 9:30 they are saying we don’t have your food and unapologetically can’t refund your money so you know I’m now hangry and looking for a virtual manager since the 1800 number is a dead dial tone come on KFC get it together yall are already late to the party.. what happen to the Kernel
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Stacie Waldrop
Chicken was good.service was lousy. Hot inside as usual. Tea was sour from sitting out on counter too long.
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