Jennifer Hoke
Came into KFC tonight as the drive through line was a bit longer than I expected and my car ac being out I’d enjoy the cooler air. As I walked in I was greeted by two very nice gentleman that we very friendly and helpful as they pointed out they had new kiosks to order from if I would like to try them. I then was also greeted by a very awesome, Friendly, kind, and funny young woman. To whom I learned later was their new manager. She came all the way from a different state to work there as well. Which I think is Soo awesome! She and every other employee there literally had the absolute best customer service hands down that I have ever experienced any where in the central valley!! I finished my order and chatted a bit with their employees as I waited for my food and all of them were super funny, friendly, chill, all while working hard and still doing their job and multi tasking by talking with me as their customer. I then finished up chatting a bit with them just explaining how I recently dropped a few drinks in the past from a flimsy cup holder at a different restaurant before and laughed about it. I said goodbye to everyone as they waves back smiling and laughing. Then I walked out the door carrying my food and drinks and took literally ONE STEP and BAMni dropped BOTH CUPS FULL OF SODA all over the ground! I walked back in totally embarrassed, and the employees helped me out again without any hesitation and hooked me up with a replacement! They even carried them to the car for me and walked me out to my vehicle. I literally cannot be more thankful for such great customer service and amazing hospitality! These employees work so hard and they still fund it to be kind and helpful to others when working with the public can be grueling! I as a server for over 12 years know this all too well. However, I left there extremely happy and definitely will be a returning customer! Their atmosphere was so inviting, open, peaceful, welcoming, joyful, and clean. If you want to have a good meal, great company, a good laugh, and the best customer service you’ve ever experienced in a fast food restaurant, I highly recommend coming to this KFC!! Thanks again KFC you guys are the best!!
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geo g
Hands-down the worst KFC in Northern California! They never have mac & cheese ready…Always a 5-10 minute wait and nobody is there…. They need better management. Don’t waste your time! Go to the one on Hatch Rd & Mitchell instead.
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Fidel Leon
So i’ve been going here for years,but the last time i went they gave me one packet of bbq sauce with a family meal,they did’nt have crispy chicken and is pricey
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Juan Munoz
KFC is always great but the customer service was impeccable. I asked Salem the girl at the register and she let me fill my daughter’s sippy cup and the chef brought me and my family free cookies .
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Kody Day
If there is a 30+ minute wait do the right thing and tell people before they order. Common courtesy.
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Elizabeth Aguilar
They were really backed up. It was Thanksgiving, though. If we wanted any chicken, it would have been 2 hrs. We also waited a long time to place our order.
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Eddie Rubalcaba
This kfc location has terrible service! The employees are rude and have absolutely no manners. They never have what you order. And what they do have, is old and dry chicken. The other Ceres location is a little bit farther from us, but that’s our kfc go to spot. A Chick-fil-A would be great here!!
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M M (Peeper)
Always excellent food and good friendly staff
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Eva Munoz
Was looking forward to dinner it was terrible biscuits were rock solid, mac and cheese was dried turning brown, cole slaw was dry don’t get me started on the chicken. I was pretty dissapointed.
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Alice Arnold
I just went through the drive thru April 9 at 7 pm. The guy who waited on us was really rude and gave us old chicken the skin was off of it. I paid extra for all thigh pieces and I got a wing,leg,and a breast. The gravy for the mashed potatoes was all dried up. What’s going on, the owner needs to get his employees in check. I’ve been going here for years and today was a real disappointment
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