William C. Albert
Good inexpensive food and the people that work here were extremely friendly and the manager who took our order changed us to a combo meal based on what we ordered which was very kind. Definitely a great place to stop and get some food Before you go grocery shopping at Walmart and end up buying things just cause your hungry. Hahaha
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fred durst
Food was great, service was good seeing as there were only two employees. Inside needs improvement but that’s on the corporation or owner, not the staff!
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Maryanne M
I hate to give a negative review, but this Krystal is a hot mess. I have visited several times with the hopes they would redeem themselves, but it just continues to get worse. Orders are consistently wrong, i.e. no cheese on Krystals when I ordered with cheese; fries when I ordered tots; bacon only when I ordered bacon & cheese Krystals; and, lastly a ‘tot mess’…all pieces of tots, most likely from the bottom of the fry bin. Drive-thru signage is actually missing from the display board, so it was assumed that I was ordering a ‘sackful’ when I actually said, ‘4 Cheese Krystal Combo’. And, it only took one time for me to order Glaze Bombs…Krystals and Tots were covered in the sugary glaze in the bag. It all culminated on my final visit where the Store Mgr was in a shouting match with the Line Cook, yelled ‘I can’t serve this!’, then she threw the Krystal at the Cook, which landed on the grill! OMG, now I understand why my Krystals had no cheese that night…poor Cook, if it was me I would have left. Not at all like White Castle, in the North. Franchise Executives / Regional / District Staff need to actively get this store back on track. It’s a shame because they are in a great location, very near to Sawnee EMC (they should be capitalizing on their lunch times), easy in / easy out, with plenty of parking. The building needs a refresh, a coat of paint would go a long way. I may stop again, but I’ll have to think on it more. 🙁
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G S
Decent fast food, but like everywhere else, the prices have gone up. Time service and the wait wasn’t too bad either. Chili cheese pups are my kryptonite.
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Scotty McDowell
Placed an Krystal app order on May 6th 3:16pm for an early dinner with the family. The app took the order, charged my card, etc. When we arrived at the location to grab our food we learned that they are closed for remodeling? Talking with the different folks outside they were unable to make the food, cancel the order, or really do anything to solve the issue. I get stuff happens but make an attempt, even if it takes a few days to get sorted. Now I’m emailing corporate and my card company looking to get my money back.
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Will Fitzpatrick
Love this location!! Always fresh Krystal sandwiches and chili cheese pups. Friendly staff. 5 stars.
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Brian Deal
Went through drive thru at midnight, so it took awhile, but service was good and food was great. So them being open so late was fantastic.
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Ori Malcolm (Ori)
The burgers were very salty, bread not fresh. Was disappointed. Usually Krystal gets 4 stars. My son’s chili cheese fries were cold and cheese not melted.
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Meme018
The cheese on my chili cheese fries was actually melted and hot. Most Krystal’s don’t but this one was. I highly recommend going to eat there again.
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Gwen Wilson
I’ve gone to Krystal several times now and how is it that I managed to get a cold burger?. Where is the nearest White Castle please.
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