Based on 317 reviews, the restaurant has received a rating of 3.9 stars. Price $$
Address:
13008 W Sunset Hwy, Airway Heights, WA 99001
Phone: (509) 244-0197
Reviews
Ian White
This is a hidden gem we discovered during the Pandemic. The pork mushu is awesome, by far the best thing on the menu we have tried— I recommend adding a side of the hot garlic sauce.
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Michael Cavanaugh
I’m not from Spokane. Just passing through and found this place accidentally. It looks, from the street, like thousands of Chinese restaurants anywhere across the U.S. It was some of the best Chinese food I have eaten. I would recommend it to anyone. All the food was fresh. Cooked well and some of the best recipes for standard Chinese dishes I’ve ever had.
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Wende Ellis
First time at this restaurant. The staff was very friendly. The food was good. I liked that it didn’t have as much msg and other chemical tastes in the sauces! My husband loved it too.
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Timothy Greene
Changed entry: sadly the previous time i was there i had ordered several of the daily specials and received…only orange chicken and rice! Then just tonight i had placed an order ahead of time and got home about three minutes after picking it up to everything being cold except the soup. Now I’m not sure if they left it out for a long time or if it just chilled at super speed because it’s chilly and rainy out today (i do drive though) but the shame is they have good recipes. But they’re inflexible. Online menu is garbage and offers no information or meals. And the food is crazy over priced sometimes (10 dollars to get a large soup) however service was excellent except they couldn’t reach my cell for some reason.
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Rafael
Very bad experience. Almond chicken like a ROCK!! My almond chicken was hard and needed a steak knife to finish the job. Upon making them aware they apologize and made it seem like it was my fault even doe I didn’t cook it. Upon getting my replacement the cook (owner) came out and looked at me up and down. I felt like he wanted to say something. I also FELT VERY unsafe and SCARE DUE TO THE REACTION OF THE CHEFS. Also, the cook hangs out on the dining area drinking. I won’t ever go back. Thanks for reading this review. Hopefully the owner has a chance and take this feedback seriously and improve their CUSTOMER SERVICE!!!!!!!!!and FOOD!!!!
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cjb1951
I hesitated to write a review after reading all the nice things that were said, but I feel like Lai Lai food is just not the same as it used to be. We’ve been going to Lai Lai for at least 15 years, and ever since the new owners came along, the food went downhill.
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Angel Kyllonen
Swear, it was like microwaveable food. Got my order wrong. The crunchy noodles are a JOKE. Didn’t try too much, but the pork ribs were okay and so was the rice. the noodles and the service were bad. Oh plus, it was expensive for no reason.
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Shaun Collette
I just ordered ordered 5 different meals for my family. This has to be the worst Chinese food I’ve ever had in my life, we threw all of the food away after a bite of each thing. Will NEVER go back there, the only positive thing is the amount of food they give you if you like it. Cashier was very nice as well, but the food is absolutely horrible.
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Jerri S
Has been a few years since I ate here. Had heard it wasn’t as good as it used to be. Well, they all were definitely right! Years ago, used to be so good, now it seems like all the recipes changed. Almond chicken was bland, tasted like chicken with a doughy breading on it. I could do better myself! Everything was just not what it should be as far as Chinese food goes. Gave two stars only because I’m probably too nice and I guess it was edible. I didn’t eat much though, dog got most of it.
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Lorrie Haskins-Olson
Lia Lia has been a family favorite for many years! We love their dinners. I recently went to Lai Lai for Hot & Sour soup when my son was being tested for Covid-19. He loved the soup & it helped his breathing. Thankfully he did not have Covid-19!!! The soup was Superb! THEY MADE IT TAKE OUT FOR ME!)
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