Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery. Based on 218 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
1545 E Main St, Allen, TX 75002
Phone: (214) 383-6755
Website: https://www.marcos.com/
Hours
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
Menu
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Photo Gallery
Reviews
Sarah
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Jaclyn Thies
Several slices of pizza didn’t have cheese on them. About a third of the pizza.
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Kathryn Wilson
First time we ordered delivery they brought us pizza that looked like it had been dropped on the floor. Second time they failed to even follow our order at all. When I called and spoke with an alleged manager they blamed the “new” delivery drivers. A manager that fails to take accountability is not a leader. We have wasted our money for the last time, At least Papa John’s knows how to deliver quality pozza.
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Cory Orton
I have given Marcos too many try’s and finally can’t any more. Last time we tried to use them our order was over an hour late and the pizza was cold. The manager apologized and asked we try them again. Well it’s been a while and decided to try them again. I tracked my order and it said it was delivered and no one ever showed up or knocked on the door. I checked to see if it was left outside and there was nothing. I called and spoke to someone and he said they they don’t know what happened but they will remake it and redeliver the order. After waiting another hour I called them back and the person answering the call knew nothing about it. My order never got remade and they tried to offer to remake it again. At this point I refused and said I wanted my money back. I was promise that they would refund me. I called again the next day to make sure that the refund had been taken care of. As of now it has been a week and still no refund. I will never order from Marco’s again and god know if I will ever see my refund. Worst service ever.
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E.M Coxon
Worst place EVER! I ordered (for delivery)an Italian sub with extra ham, lettuce and mayo, not heated but cut. What I got was a greasy heated sub with no lettuce, no mayo barely any ham and totally gross. I immediately called the restaurant as soon as I saw the sub. The store didn’t answer but left me on hold for over 20 minutes. I called back and again they just put me on hold for another 10 minutes. I gave up trying to get through to the restaurant and decided to go online to do the feedback survey. I asked to be contacted by the manager but no one contacted me. Instead I get an email offering me free cheesy bread for free with my next order! Why would I ever order from there again? Horrible food, horrible customer service and 0 follow up. This was my 2nd time giving this restaurant a chance to get my food order right. I will never go to Marco’s pizza again!
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Bobby Cone
Last several times I’ve ordered from this store I’ve been very disappointed. They used to be great. Last week I got a pizza delivered and it was very bad, the sauce was missing, one of thr toppings I ordered was missing and about 50% of the pizza didn’t even have cheese on it, just bubbled up dry bread. I drove it back up there and didn’t even get an apology from the person at the counter who seemed frustrated that they had to remake it for me. The guy who brought it back out to me was friendly though. It’s not just this experience though, I get it, sometimes stuff gets messed up but as bad as this pizza looked they should have cared more about their quality to not deliver it. Previous 4 or 5 deliveries I got were either burnt, feta cheese on one of their special pizzas was missing half the time, guess they kept running out of it, always seemed to be something that just showed a lack of quality and care. Many other poor reviews for this store make me realize it wasn’t just me having bad luck. It’s a shame because the pizza, when good, is amazing! Just too risky to keep getting bad ones to keep spending my money here.
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Tressa Stewart
The employees here always jump to help me every time I come in. There’s always someone willing to take orders, get your pizza or just share a smile.
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Natalie Smith
So I was very excited to order Marco’s for my family tonight, we live an hour away & this location is on my way home from work so I thought I’d treat them.
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Gary Brannum
Best pizza in Allen. Price is excellent. Service is 2nd to none.
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SANS_UNDERTALE98 YT -OFFICIAL-
The pizza tasted like cardboard. I don’t recommend; going to Pizza Hut instead.
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