Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea. Based on 535 reviews, the restaurant has received a rating of 3.9 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1735 E Broad St Suite 103, Mansfield, TX 76063
Phone: (682) 222-1040
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Todd T
This McAlister’s is consistently slow, but tonight it took the cake. When I walked in, there was one family ordering and one seated with food. That was it. I walked in at 8:22. I checked my text messages because I received one as I stood in line.
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Estel Mitchell
The food was served promptly in a clean environment. The attentive staff frequently checked in with diners, refilled drinks, and cleared plates promptly. The hot and delicious food was a pleasant surprise. The staff even tipped the pole with the order number to indicate that the table needed to be cleaned.
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Claudia Solis
I made an online order today took me 10 mins to get there and my food was ready! They are fast. My food was warm and delicious! Will definitely be back soon
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Frances
So I bought the 30 day Tea pass and it’s a great value. I say this because it made me go to the restaurant more often this month to get my tea. Service was a hit and miss. Some of the girls there were very sweet and some just had an automatic attitude because I had a tea pass. Anyway, that was unpleasant in it self but, the thing that bothered me the most is that they SEEM TO NEVER wipe down their front doors. The same hand prints and even more were there every time I went to get my tea. There was a day I went when they opened and the door was just as disgusting as all the other days I went.
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Laurel Hoffman
We went here for the first time just the other day. The sandwiches are pretty tasty…definitely a step up from a Subway. They weren’t very filling though and for the price, not really worth it. If you’re going to get a side and a drink, I recommend the chips because the other sides came in really small plastic cups and although they tasted good, there just wasn’t much there. The soda cups were very generously sized, but couldn’t be easily refilled. When we initially were ready to order, one of the older ladies in back was barking orders at the young kids up front and no one was manning the registers. While we stood there waiting, a line formed that went all the way to the door. Eventually one of the girls turned around and just walked away from the group to start taking our order. After ordering, we noticed that one of the tables had something spilled all over it that looked like vomit but was probably soup. A fellow customer eventually covered it in napkins after no one came to clean it. We were pleased with the quick service as our food came out promptly, however one of the four orders was wrong and it was one which had been modified according to a dairy allergy so we had to send it back and wait for them to fix it. While we were there, they proceeded to get at least one thing wrong in every order after ours. Every single group of diners had to walk to the counter and return something to have it fixed. One thing I do have to say though, the staff was endlessly polite about the mistakes and fixed them as quickly as possible. All these mistakes were costing them time to get behind on the line of new orders though. I think we will probably go elsewhere next time even though it was not bad food. The bathrooms were accessible to everyone. I didn’t go inside to see if they were clean. I can say they had the AC cranked up nice and high which was a welcome relief from the triple digit heat.
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Emily Lynne
My business catered sandwich pinwheel trays 2 weeks in a row for a kid’s camp my business was holding. The first week there was no problems, the second week, we had more kids join the camp so we paid more for more food. When they delivered our trays, the manager working said that they had “given us too much food the week before” and shorted us food. Now we have about 10 kids who didn’t have lunch and we had to order them more food from a different restaurant. The worst manager I’ve ever seen run a business. Do better.
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Jared Andrews
I recently dined at [MacAlister’s], and I must say it was an exceptional experience from start to finish. From the moment I stepped inside, the ambiance was warm and inviting, and the staff was incredibly friendly and attentive.
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A C
Ordered choose 2 through drive thru pickup. First, it took them a while to pay attention to the window and they don’t answer the phone. Secondly, usually sit in to eat. I was so disappointed with how my sandwich was put together. The salad also barely had chicken on it. There was barely 2 strips of chicken on it. Big dissatisfaction with this order.
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Sasha Gammage
Subject: Disappointing Customer Service Experience
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jack sun
This week I went in to have a mistake on a previous order corrected. I spoke to the manager Porsha, she was very understanding & apologized for the issue. She and her staff, made my 2nd experience 100% better. They gave me superb service with a smile. My food was fresh, hot and made to my specifications. I’m very pleased & will certainly return! Way To Go Guys! Thank you! : )
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