We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 721 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
868 Suffield St, Agawam, MA 01001
Phone: (413) 786-6863
Website:
Social Profile: 
Hours
| Saturday |
6 AM–12 AM |
| Sunday |
6 AM–12 AM |
| Monday
(Labor Day)
|
6 AM–11 PM
Hours might differ
|
| Tuesday |
6 AM–11 PM |
| Wednesday |
6 AM–11 PM |
| Thursday |
6 AM–11 PM |
| Friday |
6 AM–11 PM |
Menu
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Photo Gallery
Reviews
Tim Maple
I went in there 2 times a week apart from each other.
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Jeffrey Bosworth
I walked in and went straight to the cashier to order as the person in front of me was done. The young lady was very friendly and took my order and gave me a number shield as I was dining in. I got my beverage and sat down and within about 3 minutes a man brought my order to the table and told me to enjoy my meal and to have a nice day. There was a young man constantly roaming the floor cleaning tables and replacing chairs to their correct position and cleaning the floor as needed. The food was good and fresh. I had the deluxe crispy chicken meal. Overall a great experience.
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Random Stuff Weekly
Im gonna start going out of my way to avoid this McDonald’s during the night shift. Horrible service the line takes about 35 minutes to get through even if it’s ONLY TWO CARS and the food ends up being shoved together and Luke warm anyways. They always chat loudly at the window acting like you don’t exist. Update(4/14/23) place still sucks don’t waste your time or money. {times this place sucked counter: 13}
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Cameron Chappell
Walked in with friends and built my order @ the self kiosk only to discover that nobody had accountability behind the counter. not a single apology besides a here you go. terrible service and I am not treading lightly. Another note, the free ice cream presented was melting instantly and made poorly. I would not suggest this disgrace of a place to anyone…
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Nicole Bidon
I don’t know the employees name but she has red hair and was working the drive through tonight with a longgggg line of cars and I just want to say how nice she was and how hard of a worker she is. No one was taking orders at the drive thru so we pulled up to the window to order and rather than get annoyed with us she took our order even after a few of our items were missing she still was apologetic and kind.
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Krystle Barrows
Loved the food and loved the fact my pregnant butt was able to still get a shamrock shake
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Cameron Tylek
This location is small, but it has a nice, clean, modern interior. There is free WiFi. There is no playground at this location. The employees were generous to my children, and gave them stickers to wear.
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Lauren Lysak
Rude workers gave me and friends attitude for eating our food in the parking lot (in our car). Forgot part of our order, claimed ice cream machine broke, then said they just turned it off. We went to the non McDonald’s part of the parking lot to be left alone and had a worker (Blonde and green hair) yell out the door at us and give us attitude and wave very passive aggressively telling us to leave. This was all before they closed at 11. Very disappointed me and friends just wanted dinner after work.
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Denice Joseph
Best MCD service in the area. Food is almost always correct when going through drive through
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Q A
Dining room was closed and locked 25 minutes before it was supposed to close. After my friends and I went through the drive thru for food, we stopped in the parking lot to eat our meal instead. Although multiple other cars were in the parking lot and in the drive thru at the time, crew was just sitting around in the dining room peering through the windows with intent at our car. After moving farther away and in fact OUTSIDE of the McDonalds parking lot, we were met with not only purposefully obnoxious waving but the crew yelling at the vehicle. It was so hostile that I had to defend myself to them when walking back to my own parked car, they even seemed to post one of their guys by the door to seemingly intimidate us. This all occurred before their 11 o’clock closing. Hostile, unprofessional, and the fact that the entire crew was in on this just makes it all the more disappointing. As somebody who works in service, the last thing I need at the end of my day is to be unfairly treated like IM an unreasonable customer. Close your store on time.
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