We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 924 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
504 E Randolph Rd, Silver Spring, MD 20904
Phone: (301) 384-1400
Hours
| Monday
(Labor Day)
|
5 AM–11 PM
Hours might differ
|
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Eimy Bonilla
Majority of the time there is a long line at this location because it’s located at the intersection of New Hampshire Ave and Randolph Rd. However, my order is always right, food is warm and delicious. My brother took a bite and said wow, I want to order that next time. Plenty of parking but it can be a little tricky getting out because of the high volume of cars.
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Maria R.
If you don’t close at 1 then you should really change the time to not confuse guest. I came in at 12:15. She’s like we leave at 1. She’s obviously lying because I’ve been coming here after 12 just to get a drink and had no problem.
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Amy Moser
Ezra (older black gentleman with an accent) was so kind!!! So polite. Id come back here just because of him.
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Ana
This place lock of Customer service, I was waiting for 10 minutes infront of the counter waiting to be help some associates only look at me and didn’t greet me or ask me if I need help. It’s was Just me and another customer. I left because didn’t want to wait any longer, I WOULDN’T RECOMMEND THIS LOCATION.
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D Hall
Recently (6/2023) stopped at the drive-through at this McDonald’s location. Been going here on/off (infrequently) for several yrs with no issues and ok service until recently. Drive through line was longer than usual likely due to power washing they were conducting in the parking lot. Took ~35min to get to the window to place my order (drive thru speaker was not operational). The young lady that took my order was short and dismissive, especially after i asked for no cheese on the cheeseburgers i ordered. She must have not known how to ring that up, bc she asked another equally apathetic young man to take over to ring that up. All looked well on the receipt, b/ when i got the order, all burgers had cheese on them. Walked inside w/ the receipt to see if they can correct my order and a non-friendly middle age woman who appeared to be the manager (as the rest of the staff was much younger) looked at the receipt that clearly indicated “no cheese” and the sandwiches in my hand w/ cheese and glared at me cross as if i had horns coming out of my head. She took both the receipt and the bag without even a word or a mention of any corrective action, very poor communication and regard for the customer. 7 min later, she finally came back with the error corrected, but did not offer any apology for the wait or any free item off the $1 menu when requested. Keep in mind i had just been there almost an hour for a simple order. She also didnt hand me back the receipt. However, she did respond by trying to gas light me by saying the young lady that originally took my order claimed that i, in her eloquent words”…had actually ordered double cheese instead and it wasnt their mistake.” Maybe it was a simple language barrier, but she had seen it clearly written on the receipt as “no cheese.” This McDonald’s location has clearly fallen off in customer service and its sad commentary when someone elevated to the position of manager demonsrtates this type of unprofessional behavior. She is supposed to be the best of the staff and elevate those under her to do better, but clearly this is not the case here. They just lost a long time customer, i will not be going back there if conditions are still the same.
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lindsey mclaughlin
This place is atrocious. Placed a mobile order to be brought out to my car and the lazy staff refused to bring it out to me. I realized they weren’t going to bring it out when all the other people parked next to me were going inside to get their orders. Went in to get my order and it was just sitting on the counter, was cold and tasted terrible. Do better. There is a reason some people need to place mobile orders and can’t go inside.
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Nuthan John
A pocket friendly fast food joint. They have a drive through option as well. The customer service can be improved. There was no one at the counter.
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Tara West
I paid $1.26 for 2 apple slices. Really McDonald’s???? All your prices have gotten bad but this is by far the worst.
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Matthew Ferris
This McDonald’s is not only extremely slow, it is punitively more expensive than other locations in the area. Egg McMuffin are a dollar more than at the Olney location. The coffee is absolutely foul as well.
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Lindsay Sagastume
staff do not talk to clients the way they’re supposed to, they curse, the ordering process takes wayyyyyy longer than many other mcdonald’s, idk how they’re still open
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