We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 648 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
7721 Pineville-Matthews Rd, Charlotte, NC 28226
Phone: (704) 544-5711
Website:
Hours
| Wednesday |
5 AM–11 PM |
| Thursday |
5 AM–11 PM |
| Friday |
5 AM–11 PM |
| Saturday |
5 AM–11 PM |
| Sunday |
5 AM–11 PM |
| Monday |
5 AM–11 PM |
| Tuesday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Natalie Loftin
A triple cheeseburger does not mean taking an already made double cheeseburger and adding a patty to it! Didn’t even bother to add the 3rd piece of cheese. Pure laziness!!!
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Nick Garbarini
Slowest drive thru ever. I’ve been in line for almost 20 minutes. There were only 3 cars ahead of me. Then when you get to the window. It’s made pretty obvious that you are causing their bad day. “There ya go” was the complete transaction (as she was eating). After all that waiting. Burnt food.
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Martin Bramell
How can You share with someone that has been waiting in line to place a drive through order… not communicate that we will be with you shortly and then after pulling up tell me that I’ll have to pull around and waite again. Are You kidding me. I understand short staff. Telling me that I have to drive around again after already waiting is below acceptable.
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William Edwards
Placed an order in the drive thru and sat there for fifteen minutes. #3 combo no pickles large fry and large coke. Guy at the window never gave me my receipt and I never got my food. Went inside and told the guy inside and he ignored me. I left my drink by the register and left. Thats the last time yall steal 11$.
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Matt McAffee
I’m boycotting this McDonald’s. This is the last time I sit in front of the speaker, waiting for someone to take my order.
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Max Praxmarer
Instead of telling me that I should have ordered mac sauce and no pickles on my sandwich at the speaker, you should instead REMOVE YOUR HEADPHONES so you can actually hear me at the speaker ordering mac sauce and no pickles. You had to remove your headphones to even hear me ask for sauce at the window. Since when it is okay for all of your employees to be wearing airpods while working?
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Latesha K
I DETEST ordering food online on any app but today I decided to try it. Got there, sat in the pick up parking spot, and waited like 7 minutes for someone to come out. I get home and noticed that they gave me an apple pie vs the strawberry cream pie that is on my receipt. I called and spoke to the manager (her name escapes me now) she told me to bring my receipt back up there and they would fix it. I get back to the location and no one knows who I spoke to. Apparently no one who works there has that name but luckily they gave me my correct pie. Rated 3 stars because each time I go up there, (2x within the past 3 days) the kids are always sitting on their phones at the drive thru windows not paying attention to customers who pull up— with NO attempt to hide it. That and the fact I had to waste my time/gas to go back up there for the correct pie was the breaking point for me.
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Hailey
Tea was trash, milkshakes were melted & the buns are the burger was hard as a rock. Not to mention the fact that you can only get two things of sauce or you have to pay extra. We got a 4 piece and a 6 piece. 6 piece itself should have 2 sauces.
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Joseph Walsh
Every time I’m here, it’s the same girl is at window 2 and she always has an attitude and makes it known to the guest by her demeanor. Most recently handing me my drinks nearly horizontal. Will be my last time going to this location.
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William Young
My first time at this location. I wish I would have saw the reviews first. So I ordered the crispy chicken sandwich meal and the first sandwich was dry meaning no mayo or anything. Only a pickle. I took it back and they gave me a deluxe. Now when I get to the fries I realize they are not fresh. Hard fries. Just heated up old fries. The young man didn’t seem to even care as he said sarcastically oh my bad and walked away. Why work here if you don’t feel like serving your customers. I spend my hard earned money for this. Your customers keep you in business. I hope that corporate sees this so they may address this issue and fix it as this location is in ballentyne wow. Very poor customer service. Can’t eat fries. I fear for my teeth. Sorry this location sucks. And it’s not just my opinion. Look at the reviews.
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