We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 750 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
3150 Kathleen Rd, Lakeland, FL 33810
Phone: (863) 937-3425
Website:
Hours
| Saturday |
6 AM–10 PM |
| Sunday |
6 AM–10 PM |
| Monday
(Labor Day)
|
6 AM–10 PM
Hours might differ
|
| Tuesday |
6 AM–10 PM |
| Wednesday |
6 AM–10 PM |
| Thursday |
6 AM–10 PM |
| Friday |
6 AM–10 PM |
Menu
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Photo Gallery
Reviews
Tamara Perez
After paying for my order they advised they didn’t have everything I ordered and then proceeded to offer the cheapest items as substitute of main purchased items. The oatmeal was not done correctly and “Manager” BRANDON had the nerves to come to my table and get confrontational about an oatmeal few minutes after a young lady had already come by and assisted me. He was RUDE AND UNPROFESSIONAL, PLACE IS NOT CLEAN, I HAD TO CLEAN MY TABLE AND THE CLEANING GUY WAS UPSET TOO BECAUSE I BROUGHT IT TO HIS ATTENTION ! WORST MCDONALD I EVER BEEN TO ! ♀️ FRANCHISEES YOUR MANAGEMENT NEEDS MORE TRAINING !!! NOT EVERYONE DESERVE THE POSITION OF MANAGER !! OBVIOUSLY BRANDON MUST HAVE THE FOLLOWING : SENSITIVITY/DIVERSITY/LEADERSHIP/CUSTOMER SERVICE TRAINING JUST TO START !
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Alejandro Rios
I stop by to eat and get a little bit of a rest after been driving for a couple of hours, is 9pm base the online store hours they should close at 10pm and the door was locked and they didn’t let me in because they are short and they are having a good time doing nothing inside, what a service for this franchise I will never come back and I encourage to the management to check what is going on with the workers.
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Lynn Becmer
This McDonalds is the closest to my house. When they are on top of it, they are awesome. However, if they pull you up to wait for food, beware. I’ve been asked to do this numerous times. They will clear your order off the board but NEVER actually bring it to you. I’ve had to call into the restaurant to remind them I’m sitting there waiting for food.
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lacy fuller
They are usually friendly. The food is always good, but they really need to work on greeting customers in the drive-through. If they need to put you on hold that’s cool but sometimes they don’t even say anything at all for a few minutes.
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Bethany Case
They are very rude. Don’t even bother using the app, it never works here, couldn’t even use my birthday reward today. I wonder if they know that how they treat their customers affects the rest of their day. Ariana St. McDonald’s is way better and they are actually nice.
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amber palasciano
I’d give no stars if I could. I only frequent this location due to it being very close to my
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Rafael Burgos
This is by far the worst McDonalds i’ve been too. I used mobile order 12 minutes ahead of time before arriving at the numbered lane where i waited 20 minutes before i had to go inside and tell them i was here at the spot. This guy was just carrying my bags around like he had no idea what he was doing. He told me he was fixing to bring it out to my car but my drinks weren’t even ready!! Whoever is running that mcdonald’s needs to be audited. Any other mcdonald’s i can wait 5 minutes and my food will be ready. This is the 2nd time for me at this location and very well my last until i see the ratings actually above 4 stars. Take the time to go to any other mcdonald’s other than this one, best advice i can give everyone.
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Morgan Haas
We have a service dog , We come here everyday to get food thru the drive thru . My dog was greeted and was always was offered a pup cup then one The GM was rude beyond relief will be calling corporate or franchise owner today . Wonderful group of folks that work there Except the GM ! Service dogs deserve a 5 cent cup and 20 cents of whipped cream.
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David Satchell
OK, after looking at the reviews, I don’t have to take it personal. This place looks brand new and it was awful. I’m forced to give 1 star.
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Howard Kieff
The worst McDonald’s ever. I decided to give this location another try. I won’t ever be back. I ordered and payed through the app. About 10 minutes after I pulled into a mobile order pickup spot, a manager sent a young lady out to tell me it would be 15-20 more minutes till my food is ready. A couple of minutes later the young lady came back out and said they don’t have any bacon or chicken. I ordered a bacon egg and cheese biscuit, and a crispy chicken biscuit. A manager finally came out. This location should be closed permanently.
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