We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 847 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
10708 Hardin Valley Rd, Knoxville, TN 37932
Phone: (865) 694-9500
Website:
Hours
| Wednesday |
5 AM–11 PM |
| Thursday |
5 AM–11 PM |
| Friday |
5 AM–11 PM |
| Saturday |
6 AM–11 PM |
| Sunday |
6 AM–11 PM |
| Monday |
5 AM–11 PM |
| Tuesday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Cindy House
8/10 I went thru drive thru about 9:30am. I ordered an egg McMuffin and an iced large French vanilla coffee with half the creamer. The gentleman repeated it exactly right back to me.
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Karen Benefield
Ate in. Asked for cup for three year old child to drink apple juice. Wanted to charge $1.50 for small cup. Said he had to drink it out of the box. Said the OWNER set the rules. Tables were dirty. Fries were cold. Had to get fresh ones. Got Happy Meal. Had to ask for toy. Only redeeming thing was that the three year old left a different favorite toy that he brought in on the table. We went back hoping it was still on the table. They did save it.
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Shaun Carter
Would like to find better management for our Hardin valley McDonald’s. Breakfast is always shut down before 10:30 I live not far and would love to have a good McDonald’s to take my family to eat every now and then. But due to not being clean me and my family cannot eat their have to drive to Lovell road to get good quality. Just would like to have a good quality competent McDonald’s to be able to eat at near me. And not have to have an excuse for lack of leadership or management.
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Niki Slone
I’ve never written a negative comment about any place but whoever was working the speaker today when I went was so incredibly rude. I accidentally called something a combo when apparently it wasn’t a thing and the way she stated it was by yelling at me through the speaker with a strong attitude so I just said never mind and left mid order. Not to mention she took forever to even come up on the speaker for anyone there and I heard her also get an attitude with someone before me on the other speaker.
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Michael Hu
I did a mobile order, however when I drive all the way to the restaurant to pick up my order at drive through, the lady said their system had issue and cannot give me my order. And the lady’ service attitude is rude and unapologetic. I was upset about this. It is a bad experience at this McDonald. I want to file a complaint to their manager.
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Erik Debaude
I haven’t had good customer service at this location but today was the opposite. Alexis was friendly with a smile and for a second though I was at Chick-fil-A. Hope it stays that way and management keeps the place clean.
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Olivia
I ordered two egg and cheese McGriddles and I received this. Very disappointed since I was looking forward to it only to get home to pancakes I paid five bucks for.
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David Boocock
Went there and ordered three Happy Meals via Drive-Thru for my niece and two nephews. They asked us if we wanted extra fries. I said regular was fine. They put in extra. I had them correct the order. They were frustrated by that.
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Kerrigon Goodrich
I came to this McDonald’s today for lunch and it was the best experience I’ve had at McDonald’s in a while. The employees were friendly and efficient. My food was made correctly and it was warm when I got it.
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Justin Starnes
Yo. You opened or closed at 10:50pm? Sat in drive thru for 4 minutes. Lights on. Nobody to take our order. Went to Wendy’s instead and got great service and great food.
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