We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 959 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
7700 Reynolds Rd, Mentor, OH 44060
Phone: (440) 946-9492
Website:
Hours
| Wednesday |
5 AM–11 PM |
| Thursday |
5 AM–11 PM |
| Friday |
5 AM–11 PM |
| Saturday |
5 AM–11 PM |
| Sunday |
6 AM–11 PM |
| Monday |
5 AM–11 PM |
| Tuesday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Mr. Kelly Covelli
Second similar experience here. The staff is now conditioned to fill app orders and doesn’t seem to take notice of register customers the store was dirty upon opening, every table and the floor was littered with crumbs and debris. It’s a shame, I feel the app is great for speeding things up but you can’t ignore the customers at the counter and no excuses for a dirty dining area upon opening for business. Mickey D’s does it right but this store seems to be struggling with the dining room
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jared nolin
Since the new building the sandwiches are always sloppy and messy. We are regularly told to pull forward for our rather small orders. They don’t bring the food out till there are several cars waiting and then bring all the food out out at the same time. The pics I uploaded are from 2 different visits.
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Rich Nissen
Why is the dining room closed at 225pm? There is no real reason. You put your own order in on a kiosk. You get your own drinks. Too me it’s just laziness! I can understand if it was late at night. Lunchtime/mid-afternoon is ridiculous!
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John Kingston
Slowest mcdonalds I’ve ever been to. Waited 20 mintues in the drive through, im not sure why I did. But I waited… FINALLY got up to the window and when I was handed my food there was no receipt offered, no apology for the wait. And the fries were actually cold.
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Shawn Brown
Pick up some food while out and about. They got the order correct, food tasted fresh, and everything was how it should be. Service was fast as can be, and don’t worry if you forget your wallet they have tap to pay!
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LeeAnne Childers
Had to wait an extra 7 min for my mocha, no line behind me at all and fries were not hot or salted, customer service was below par its like they didn’t wanna be there. The only good thing was the fact that I can fit my truck in the drive though without worrying about curbing so that’s nice.
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Evil Fairy
Just how hard up is this store? I didn’t receive a $2.00 ice coffee on my order abs when I went back to ask for a refund,they refused! I wasn’t about to order another coffee after talking to the person I the window Who knows what I would have ended up getting or what would have been put in my iced coffee.
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deirde peters
Not sure about self chechout here.
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Brian Kelly
My order is real simple just no onions on a double qtr pounder. They made me late to work by making me wait 20mins. Personally i feel like of this is the case. We shouldnt pay till the food is ready
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Alex
Old blonde lady that is the manager is very rude 5/15/23 3pm shift. No respect for customers with any food allergy. Rolled her eyes several times because i didnt want a bun or cheese. She also doesn’t know how to ring up items ala carte. I will be submitting my complaint with mcd hq
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