Classic, long-running fast-food chain known for its burgers & fries. Based on 3 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
417 Michigan St NE, Grand Rapids, MI 49503
Phone: (616) 454-0778
Hours
| Monday
(Labor Day)
|
5 AM–11 PM
Hours might differ
|
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Amanda Churchill
Went in during lunch rush to get lunch so I understood there would be a wait. I got to the speaker and waited almost ten minutes before someone even greeted me. Once someone did it was “we’ll be with you in a moment” ok cool…both myself and the other lane waited for about another 5-10 minutes before leaving. There was only one car at the pick up window at this point so not entirely sure what was happening.
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Kelly Coleman
Absolutely no one would take my order. They directed me to a kiosk. The worker name Ronnie was very rude and the customer service was nil. I would give this place a zero (0) if it was possible.
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kculbert
First of all, let me say, I don’t entirely blame the employees at this McDonald’s location for this restaurant’s shortcomings. Sure, it’s their fault my cheeseburger was missing cheese, and my fries were cold; but that’s something I’ve come to expect from McDonald’s in general. The worst part was the new system, which requires you to order your food on a screen, instead of placing your order with a person. It took forever to place an order for three people. Then, I didn’t get a receipt, and according to the employees, my order never appeared on their screen, even though my card was charged $27. The people I blame most for this broken ordering system are the liberals who keep giving away free money to anyone with their hand out, to the point places like McDonald’s can’t find people to work anymore. Why would they, when they can stay home, do nothing, and make more? It’s a shame. McDonald’s could also afford to pay a little more too. They clearly don’t care about their customers. I hope this place burns down while the owner is inside. I do hope the employees get out in time; it’s not their fault.
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Salah Kamal
Good food. Nice staff. However, make sure to check your items before leaving the window if you’re doing drive thru. They didn’t include everything I ordered multiple times at this location. Even though I paid for them.
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John Odell
45 minutes for food that I preordered before pick up. A manager instructed there poor 15-17 year old kid to deal with the situation instead of addressing the issue directly. Very very poor management, I feel bad for the staff that works here. After 45 minutes I receive a bag with about half of my order. No apology, just a rude “ what?” When I attempted to explain that yet another mistake had been made. Taco Bell on Michigan and McDonald’s on Michigan are the worst fast food places in the country
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Antwayn Spencer
Line was long, but service was fast! Food was hot and Good ! Only a 2.9 overall for this store, but I thought it was a 4 star experience I’d recommend a stop for a solid McDonald’s experience
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Precious Bell
CONSUMERS BEWARE!!!!
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Avery Mills
Literally never open. I’ve been here multiple times over the last year, as I live nearby. They are almost never open after 9pm. Or they only allow the food delivery pickups.
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JediMasterBT Skywalker
Just got here, 7:10am. They tell me they can’t take orders for the next 30 minutes because they are resetting their system. Huh, they are open 24 hours, busy breakfast time is between 6am and 9am. Resetting system during busiest time or, think about it, here it comes, RESET YOUR SYSTEM AT 2AM WHEN NO CUSTOMERS ARE WANTING FOOD. Ok, I feel better, use common sense when resetting system next time, kinda embarrassing actually.
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David Burkholder
When door dashing this McDonald’s has 30+ minute waits for food more often than not. Even when the drive thru is slow employees ignore customers and seem to deliberately go slowly.
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