Based on 44 reviews, the restaurant has received a rating of 4.0 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
2901 Grand Central Ave, Vienna, WV 26105
Phone: (304) 422-1111
Website: http://www.napolis.com/
Hours
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10:30 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
Reviews
Russell David
Each Napolis pizza is owned by the same people and the food is therefore the same. But I’ve noticed that it’s actually a bit different at each location. Call it a chef’s choice. All in all it’s a decent restaurant with a great selection on the menu. The service is different from store to store but that is to be expected. The location in Vienna is convenient but with limited parking. I found this store to be very nice and the staff friendly. Always asking would you like or can I get you, we have a special, etc. The location in Belpre is of course a real dine in restaurant so no need to compare the two or any other. I have not ordered for delivery because I’m located within 1-2 miles so I always do takeout. It’s very fast and fresh and honestly have never had anything wrong with my order. It’s par for the course and would recommend it to anyone who enjoys Napolis pizzas and subs. If you’re courteous and respectful and realize how hard these guys work you get the same back. I’ve never had a problem. Why 4 stars, its not the best in town. That said its still offers a wide variety of delicious food and at competitive price. Thanks for all your years of service Napolis I will continue to spend my money there.
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Heather Stimmel
Ordered last night around 8:25p.m. Waited for two + hours, and no order! Called the restaurant & spoke to a customer service employee (you can’t call the store itself- you have to call a centralized call center) & she advised my order was out for delivery. So, I continued to wait… then, at 10:45, a friend told me the store closes at 11p.m. So I called again. I called three times until 11p.m., but no answer! I never received my order. I called them today & asked to speak to a supervisor, and the woman who answered said she was the supervisor. I told her what happened last night & she asked if I wanted them to send the order tonight. I asked if there would be a charge and she asked if the order from last night had been paid for. I said, no it had not… since it was never delivered. She said, she would send it out “this time.” I did receive the order, complete & accurate, and free of charge. I have had instances with those in positions of authority with Napoli’s before (them messing up the orders and refusing to make things right), so the hassle is definitely not worth the food or the prices. Unfortunately, quality customer service does not seem to be a priority with this restaurant, or its staff. Tonight will be my last order from Napoli’s.
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kathy snow
Pizza sub and meatball hero sandwich. Generous toppings making for delicious and hearty sandwiches! Staff were friendly and efficient. There was a little wait time resulting from being short staffed, but the 2 staff people that we saw were both pleasant and obviously customer oriented, hard workers. Excellent staff! We will return for the delicious food and good service. You both did a great job!
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Y YIII
Former Baker / Pizza Dough maker.
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Scott Allen
Its a cardboard pizza but spaghetti and subs are awesome
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Mark Hundley
Food was just warm. It is also very expensive.
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Paul Mancuso
Great place to hold events of any size. Every time I have been there, it is always neat and clean. Highly recommend.
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Kendra Salser
Gets busy at this location on a Friday but the food is so good. The best thing on the menu is a toss up between an Italian or a steak and cheese sub with napolis dressing on it
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Tristan Blankenship
The cheesecake is not as advertised. It is frozen has no crust and not worth the price. Do not recommend ordering the cheesecake.
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Todd Twyman (Casper)
I give full support to our local and small businesses. I also give honest reviews and sense moving back to town I was disappointed in some changes that had to do with the price going up and the quality and size of some the items going down.
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