Kerri Jo Sweeney
I’ve been craving Olive Garden for a while so we drove out of our way to this location for a little birthday celebrating. The food was great as always the server was incredible, I regret not writing down his name but he was a young man with braces. He was clearly covering many tables and our wait was a little long at no fault of his but he remembered every thing we asked even small details and was so nice when bringing me out a birthday dessert. The food was incredible as always and filled the craving I had had for so long
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J majerus
TLDR: The place is not clean at all, and the wait staff was extremely slow and unfriendly. Upon entering, we were promptly greeted by the hostess and seated. However, the table we were given wasn’t super gross but not clean either. The fake plant next to us was covered in a thick coat of dust, and the touch screen device had a small bit of noodle from someone else’s dinner stuck to it. Despite our initial thoughts of leaving, my wife and I decided to stay. We ordered waters, which took forever to come out, followed by our entrees, which took over 25 minutes to be delivered. This place was dead, and two waitresses were gossiping about their lives and work within five feet of us. The waitress only checked on us twice during the 45 minutes we were at Olive Garden. My wife went to the restroom and mentioned that two of the staff exited a stall without washing their hands, which is also gross. I used the mens restroom and found the place to be destroyed, see pics. The food seemed fine and was affordable, but with all the other factors considered, unless changes are made, we’re not sure if we’ll be back to this location. The place needs a deep cleaning, staff need to be trained on personal hygiene, and improvements need to be made.
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Gary White
Restaurant is dated and could use a good cleaning. Glass & mirrors and even the cloth seat my wife was sitting on , had not been cleaned in a long time. We where suppose to get endless soup or salad but it was only offered after we mentioned it . And they were putting the main course down on the table. Our waitress was very nice and friendly . So I added a few stars for service.
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James Curry
This place is so generic and gross, absolutely some of the worst food I’ve ever ate in a long time. Got the chicken carbonara, which tasted absolutely horrid with this one chicken strip, and multiple shrimps and pasta that tasted like it been out for the past four hours. Just a big NO!!! For me. The server was great nothing wrong with the service, just a quality of food and the atmosphere.. building is in some serious need of updating.
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Amy Gregory
It’s sit down fast-food Italian… every restaurant looks the same, menu items are the same, the only thing that sets one experience different than any other one is the server and the service. And the Olive Garden in Fairview Heights, IL consistently hits a home run in that area. We had a great server who brought our drinks out with bread sticks that were still warm. Brought out a huge salad and our two bowls of soup and more bread.
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Randi Carter
Had a great time on Mother’s Day. Good food and a great staff. Our server was truly amazing and very accommodating! Two thumbs up for him. The wait for a table was about 30-40 minutes. We were able to sit at the bar to wait. Have food allergy. Was very impressed that my dish was brought out separately. Overall, my mom enjoyed herself.
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deependablereviews
You’ll find a quality Olive Garden experience here. Friendly, hardworking staff and the food is on point. Even when the place is packed they do a good job of seating you faster than the wait they give you.
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Barbara Sosa
We had a reservation and still did not get in when we should have but the server we had..Ms K the bartender..was the best I’ve ever had!! She was great and very helpful!! We were impressed about how she made everything so quick and easy for us! We did not wait long on our food and she kept our drinks and table full at all times!! We tipped her very well cause she deserved it..when we go back we will ask for her specifically!! Also the food was so good and very fresh hats off to Olive Garden for making my Mother’s Days a great one
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Sapphire Brown
Nicest location I’ve been to in MO or IL. Waiter was awesome, food was on point, and I got drinks an dessert. First time chocolate lasagna not to much chocolate. Spiked lemonade was beautiful and delicious. Got home ate to much had acid reflux
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Eileen Marin
Had dinner with my family here last night. The food was good and came out hot. We were a big party and Nikki H’s service was absolutely fantastic. She was tentative, so kind, and so cool to chat with. Thank you for the great service Nikki H!
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