Fast-food chain for Chinese standards, including some health-conscious options. Based on 178 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
804 Southampton Rd, Benicia, CA 94510
Phone: (707) 745-3763
Hours
| Friday | 10:30 AM–9:30 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9:30 PM |
Menu
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Photo Gallery
Reviews
Rick Bailey
Went there on 8/10/2023 , and the servers name was Georgette .After I was served and ready to pay Georgette was the same person that collected my money .After I paid I noticed she proceeded to serve the next customer without washing her hands . I brought this to her attention as to at least wear gloves while serving food ,she replied with and attitude “we don’t have to wear gloves”.In this day and age of covid why is the server serving food without gloves and handling money . I will never go to that location again they have a long list of bad reviews and now I can see why .
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Paul Toth
Ordered brown rice and they went around corner to fill it. They must have scraped bottom of container because it was all mushy with consistency of oatmeal. They should have just said they were out and never served this.
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Anthony Baroni
The food here is of low quality to me.
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DaShay Carter
In my experience the freshest Panda Express is served here. It’s fresher than the Vallejo one. It is smaller and seating is limited. There’s a lot of parking.
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Stephanie Lauber
VERY slow service. I ordered through the app 45 minutes ahead of time and when I got there to pick it up, I had to wait 20 more minutes for the teriyaki chicken to be done. They had plenty of time to get enough chicken ready, so I was not pleased. The chicken was also tough and overcooked, and the veggies in the beef dish were not edible due to them being undercooked and hard.
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Matt
1 person in the store, serving size was minimal, literally gave me the crumbs of orange chicken. Lots of tiny pieces of fried nothing. Seems to be a common thing amongst panda Express. Been let down too many times by multiple locations and this is the last store I’ll even set foot in again. Lost a customer for life and I’ll tell others to do the same. (FYI entree is the main course and should have the largest portion. A side of rice should not be larger than my entree.)
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Christopher J B Scholten
Good quality for at reasonable prices, especially for the family meal deal. When we’ve had online ordering problems the staff have been quick to resolve the problems.
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jacque dennis-jackson
The Benicia location gives extremely small servings, and argues if you complain. Their ice machine has supposedly been broken for over 3 months, so they won’t make the ice tea! What the heck us up with that? Does that mean they can’t afford to fix it? I require unsweetened iced tea with my Panda to offset the sugar in their food!
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Tina Mottram
The manager and staff at the Benicia Panda Express are phenomenal in their customer service ethic, professionalism and friendly attitude. I walked in upset that my online order went to a wrong location and Zoe and her manager (I regret that I didn’t look at his name badge) took care of the problem immediately, and with smiles on their faces! Thank you and kudos to the folks at the Benicia Panda Express.
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Manda Jones
Very disappointed in the new management team, they don’t give the military discount out for veterans. I reach out to corporate about this too and the said qutoe “Discounts provided are at the discretion of restaurant management.” so now I’m disappointed in the company too now caz I been going here for years and many others and have always got my military discount… Do this management team have something against military personnel and veterans???
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