Fast-food chain for Chinese standards, including some health-conscious options. Based on 328 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
5150 Cherry Ave, San Jose, CA 95118
Phone: (408) 723-8829
Hours
| Friday | 10 AM–9:30 PM |
| Saturday | 10 AM–9:30 PM |
| Sunday | 10 AM–9 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
Menu
… View more
Photo Gallery
Reviews
Tammy Liu
Happened to be in the neighborhood and saw this new location , got some to go. The restaurant is pretty clean and good decor. However, at around 5:30pm on a Saturday, it wasn’t busy , therefore, the food displayed seemed a bit “old”, did not look very fresh. They tasted okay. Didn’t like the beef though, very tough.
… more
Dave Noel
The Almaden Ranch Panda Express is really disorganized. I recommend going to a different location even if you have to drive further. After ordering online, the food took 30 minutes longer than the estimate.
… more
Mike Park
The food is good the staff is ok but the air conditioning is not working and it’s a fairly new building. On a hot day not the place to visit.
… more
Sarah Newman
We go here quite a bit but we have noticed that little by little the portion sizes are getting smaller and smaller… I paid and extra $1.25 for the shrimp and only got 4 shrimps… The 2 stars are because the food is good and Raul is super nice. But when I opened this and saw how little there was I was very disappointed. Next time I will go the one at the plant and hope for better…
… more
C Castle
Good food. Mediocre service. The ice machine was broken and tables were not cleaned off as quickly as people came and went.
… more
Iris Hsu
Very tasty. Much better than most Panda Express.
… more
Kevin Pickering
We did not get our entire order. When I called they kept me on the phone for 7 minutes only to tell me I needed to take pictures of my food, the time I ordered, the exact time I came in, the description of the person that gave me the food and he wasn’t sure that he would be able to give me my 4 missing eggrolls that I paid for but did not receive until he checked the cameras. We live 20 miles away and could not drive back for 4 egg rolls at 9:30pm at night. We are talking about $8 worth of eggrolls. Not asking for my meal for free, but treated like we were thieves. I have now spent close to 40 minutes dealing with this. It is ridiculous.
… more
Bry Manimal
Arrived on a Sunday evening an hour before close and boy was it a surprising and quite disappointing visit. As far as customer service goes, was never greeted and the interaction while selecting my food felt rushed and tepid. Most of the entrees were empty which meant I would have to wait for the few I requested (Black Pepper Angus Steak, Honey Walnut Shrimp and Orange Chicken). I was somewhat okay with this because of a past experience having dealt with this same dilemma (which isn’t a good thing to be used to of any business/restaurant). Began my 20-minute wait in line until more and more folks started trickling in which prompted me to sit at a nearby table to adhere to social distancing protocols while at the same time reducing congestion in the queue. A gentleman was perplexed about the many empty entrees and upon inquiring got a reply from a worker that “we’re almost closed” despite there still being an hour left until the store actually closed… Had this worker been the only person working at the time, this review would’ve only adhered 2-stars however there was another worker who had most likely come back from her break that attended to helping out the several customers who came in after me. She seemed a lot more engaging and more empathetic toward the customers compared to the first person interacted with. Overall, food was Panda quality and customer service was subpar. The comment about “we’re almost closed” extremely irks me because people go to a restaurant/store expecting to purchase specific entrees/items and lack of having said desirables available/in stock directly leads to negative experiences. I’m glad to be a patient person to not mind waiting but few of the customers who came in after me were not and ended up getting a random entree that wasn’t empty instead of the one they initially wanted. Apologize for the long review .. last point I’ll end with is that there shouldn’t be empty entrees on display if theres more than 30 minutes left of store operation. If I’ve learned anything from this pandemic its to always assume customers will come during the last hour or so and sometimes in waves so having shelves stocked or entrees filled truly makes the difference between a customer leaving the store having either had a satisfactory experience vs a disappointing one.
… more
Brittany P
Let me start off with; the food is usually hot and fresh each time I go. Which is usually during the lunch rush. However; whenever they are busy, their register “magically” breaks, and they can’t take cash. I feel that if your register is broken; you should be able to do basic math (or have a calculator). This kind of annoyed me, and said I didn’t need change. But they said card only. The line was long, so I didn’t argue much more than that. However, what if I didn’t have a card? Just annoyed that this has happened before during a rush.
… more
Hazlitt Krog
Employees were very nice today. Food was Panda-standard.
… more
… View more