For Papa Johns Pizza in Capital Heights, MD, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (301) 324-7900 for delivery or stop by Addison Rd S for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 171 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
1460 Addison Rd S, Capitol Heights, MD 20743
Phone: (301) 324-7900
Hours
| Monday
(Labor Day)
|
10:30 AM–11 PM
Hours might differ
|
| Tuesday | 10:30 AM–11 PM |
| Wednesday | 10:30 AM–11 PM |
| Thursday | 10:30 AM–11 PM |
| Friday | 10:30 AM–12 AM |
| Saturday | 10:30 AM–12 AM |
| Sunday | 10:30 AM–11 PM |
Menu
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Photo Gallery
Reviews
Kolin Hunt
Absolutely horrible customer service!!! My parents were in town so I decided to order a couple pizzas and wings. I ordered 3 pizzas, and 2 orders of wings just before 7pm on a Saturday. I figured it would take some time but the app told me 30-40 minutes. I received an alert saying the order was on the way. Around the time my delivery should have arrived, I noticed a truck outside my house, sat there for about 5 minutes and then left. I assumed it was just a random person. I gave it some more time (again, Saturday evening with a big order). Finally, I called the store to check in on my order, 40 minutes past what I was quoted. The person who answered the phone seemed annoyed to be working. I asked about my order and was told 10-20 more minutes. Naturally, I was frustrated with this so I asked if I could receive something for free to compensate for them being extremely late. I was told they were very busy and a lot of orders were going to be late. This did not make any sense to me and did not feel like arguing so I just said okay.
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Cikeithia Tresvant
I ordered wings and cheese sticks via mobile app when I was completing the order it asked did I want to add bacon for extra. I selected yes. The picture had the bacon covered on the cheesesticks. When I came to pick up the order the lady behind the counter looked at me then turned and started putting stickers on the boxes. Once I stood and waited for her to complete this task that apparently took priority over greeting and assisting a customer, she turned and asked what I wanted. I told her my order and name she went and looked gave me my order I peeked at the wings then left out. After I left I opened the cheesestick box realizing I did not check to make sure it was good. When I opened the box. There literally was 3 pieces of bacon(I had to squint to see that) bits on the pizza. I call the store and explain. The girl asked me am I sure that it’s only 3 bacon bits on there because she saw it made. I say oh you did well I am going to bring it back and you can show me where all the bacon is. I go back in she stares at me and the cheesesticks for a minute then says ok so what you want more bacon. I was like listen this is not what I paid for it dont even look like the picture. Extra was all over it. She takes it to the guy making it they talk for a while literally a while then she comes and says he is going to make it again. This time it was made correctly!
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Darrisa Jones
I had a bad experience tonight ordering from Papa John’s on Addison Rd South. I ordered a bbq chicken pizza. I thought maybe the ingredients are cut up really small hiding under the cheese. So I tear my first slice apart ♀️looking for the rest of the ingredients. Turns out, I received a pizza with bbq sauce, bacon and cheese, no chicken and no onion. I also ordered honey chipotle chicken bites, those were okay but my blue cheese dressing was very green and the ingredients were separating. I’m pretty sure the sauce is spoiled. To top it off when I opened the door to collect my food from the delivery driver I see him running through the parking lot about to leave with my food after lightly tapping on my door twice in a 3 second interval, literally. I was shocked. I turned the lights on as I was coming down the stairs and everything, and he still tried to dip with my food. I am a manager at a restaurant, I take service quality seriously and I like to get what I pay for. I will definitely be calling them back in the morning to find a better solution to the problem. The person who answered the phone when I called this evening offered a solution but after getting off the phone, I wasn’t actually satisfied with the conclusion.
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Charmaine Linkins
I ordered from my local PJ and asked for no contact delivery. When my order arrived the driver called. I explained to him please leave the pizza and wings to the left of the door in the chair. He proceeded to tell pizza is here. He never hung up the phone so I could hear him outside my house. I continued to say please leave it in the chair. The driver then went back to sit in his car. Still no pizza at my door. After about ten minutes, he was still outside my house. He then started banging on my door. I called papa John’s and the person who answered said he was the assistant manager. I explained to him that I asked several times for the driver to leave the order on the chair. My order was paid for and the tip was included, so there was no need to sit outside my residence. The assistant manager stated that the driver doesn’t speak English. I said so why did he call if he can’t speak English. Sooo I said get someone who speaks his language to call him. The assistant manger said “I don’t have his phone number.” How does this make sense. Further more it doesn’t give a reason for him to bang on my door when I said “please leave and go away before I call the police.” I have never experienced something so crazy. Moral of the story when I finally got my food, immediately after he pulled off, it was cold.
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Britanie Carnahan
This location always delivers my food in a timely manner!. The driver’s are friendly and polite and my food is always hot! They do a great job here! Thanks so much!
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Nate Rudolph
They gave our entire order for a birthday party (10 pizzas) to “some lady” even though I showed up 5 minutes before the pickup time. Then proceeded to tell us the new order would be “ready in 15 minutes” for the next hour and a half while everyone at the party was waiting around for food. You’re better off grabbing a frozen pizza from the gas station nearby.
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Shayla Hicks
Don’t order from this location. on multiple occasions including right now the website updated saying my food was delivered and it never was;I tried calling the store and no one answered and then the store closed. Can’t even contact customer service to get a refund because all they have is a feedback form and the papa chat that doesn’t even let you talk to a person and just refers you back to the website
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Ihuoma Chikere
Their food is really nice, but they always forget my sauces
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Deanna Gutrick
Stood in front of the window for about 5 to 6 mins before the lady bothered to look up and even acknowledge me. She was on the phone. At least she could have said, “ I’ll be right with u”. First and last time visiting. Communication is everything. I wouldn’t recommend this location at all. Go somewhere else.
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Kimberly Dorsey
The manager “Keith” is a wonderful young man with great skills dealing with the public. Had a issue with one of the pizza’s I purchased and the manager Keith really stepped up and handle everything perfectly as a manager should.
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