For Papa Johns Pizza in Wilmington, NC, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (910) 313-6161 for delivery or stop by Carolina Beach Rd for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 138 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
6132 Carolina Beach Rd, Wilmington, NC 28412
Phone: (910) 313-6161
Hours
| Wednesday | 9:30 AM–12 AM |
| Thursday | 9:30 AM–12 AM |
| Friday | 9:30 AM–1 AM |
| Saturday | 9:30 AM–1 AM |
| Sunday | 9:30 AM–12 AM |
| Monday | 9:30 AM–12 AM |
| Tuesday | 9:30 AM–12 AM |
Menu
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Photo Gallery
Reviews
Mike Martin
POOR customer service! Don’t ask for extra toppings. I had ordered extra meatballs and when I called the store the lady said she would speak to the manager. The manager said she followed the portion directions exactly. Last time I get ripped off for an extra $4. I would have been content with a $4 credit to my Papa John’s account. From now on I will stick to Michaelangelos in CB and keep my money local.
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Flicker Fly
Husband and I were trying to use a credit for incorrect order that got refunded. We were left on hold for 20 minutes. Called back multiple times to speak to a manager because it’s the only way to use the credit and was repeated hung up on by the machine I think. I understand it’s friday and wait times can be long but this felt excessive. Also please write corporate and change that awful hold dialogue. If you’re trying to discourage people from staying on hold to order it’s working.
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Casey Woodard
My delivery guy had a major attitude. Wish I’d got his name but you can tell he was being a smart *** Should’ve kept my tip. Ain’t even touched my food yet, dude messed up my whole appetite
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Kim Spencer
I ordered my pizza it was completely wrong. There was no extra cheese on my pizza, there was a ton of sauce on there and my pizza was not even cut I had to cut my own pizza. I called Papa John’s and the girl said it wasn’t her problem that I needed to contact GrubHub. GrubHub was not the one that made my pizza Papa John’s was. Papa John’s needs to take accountability for this nasty looking pizza they made and sent and didn’t even cut. I will not be ordering from this Papa John’s again and they need to learn some customer service skills at this location. This is totally unacceptable.
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Scott Limback
We order from here at least once a week. When we have a problem with an order it is taken care of. They have improved tremendously with the quality and speed over the past year. Keep up the good service , it is definitely noticed! 🙂
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Lisa Caldwell
Horrible experience. Unfortunately this is not a first for Papa John’s but it will be my last. This location however took it a step further. I had driven in 5 o’clock have traffic after a very long day and was excited to have someone else cook for me for once. Unfortunately I did not check my order before driving back home in 5 o’clock traffic and when I arrived home, the order was wrong. Surprise surprise right? So I call the manager and she proceeds to tell me that she is not obligated to give me a refund. She offered a free pizza next time or I could come get another one. Neither was chosen due to me not wanting to drive again and I would not be ordering from there again. After asking for a refund, the manager got very rude and raised her voice and told me over and over she was not obligated to give me a refund. Then she decided to change her word to she didn’t have the option. When I told her that was a better choice of words than obligated she decided to start yelling at me and telling me that I was being rude. Absolute incompetent staff and I am baffled at how this manager became manager. No customer service skills whatsoever. This place should be closed down!
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Patrick Leonard
I’ve been ordering from this Papa John’s for many years and “I” recently make a mistake while placing my order on the Papa John’s app and they delivered my pizzas exactly how I ordered them. However, when I discovered my mistake, I called the store, talked to the manager and she was MORE than helpful to resolve my mistake by making and delivering me a new pizza the way I meant to order it the first time… All at not cost to me! She was kind, understanding and professional and that’s almost impossible to find anymore so everyone in their ordering area needs to order from this Papa John’s and experience true customer service!!
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cathy morse
We placed the order for dinner. Only half of the order was delivered and that half was wrong. We called back in and we’re told that they would send the order out again but it would take 1 1/2 hours. We had already waited 80 minutes and that was unacceptable. When we said that that was not acceptable we were treated rudely by the manager. After waiting another hour and a half, We called back in only to be told that they had simply deleted our order and hadn’t even bothered. We will be buying pizza somewhere else.
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matt luongo
Might be that I live close to this store but deliveries are always on time or ahead of schedule, at least according to thier app. The food is on par with what you’d expect from a chain franchise and still hot when delivered. I’ve never had a bad experience with this location and delivery people have always been friendly.
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Forgotten11s Nation
Ordered pizza and wings from here last night, and it was fabulous! The food was hot, and you could tell that the ingredients were fresh! This store should be proud of themselves! It’s the best pizza we’ve had in quite some time! Thank you store 2602!! Keep up the good work!
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