For Papa Johns Pizza in Smyrna, GA, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (770) 434-7272 for delivery or stop by Spring Rd SE for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 262 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Curbside pickup ✔️ No-contact delivery
Address:
2697 Spring Rd SE Ste F, Smyrna, GA 30080
Phone: (770) 434-7272
Website:
Social Profile: 
Hours
| Sunday |
9:30 AM–11 PM |
| Monday
(Labor Day)
|
9:30 AM–11 PM
Hours might differ
|
| Tuesday |
9:30 AM–11 PM |
| Wednesday |
9:30 AM–11 PM |
| Thursday |
9:30 AM–11 PM |
| Friday |
9:30 AM–12 AM |
| Saturday |
9:30 AM–12 AM |
Menu
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Photo Gallery
Reviews
Lacey Wright
My pizza was delivered like it was tossed upside down and thrown. I called immediately and the rep who answered the phone did not apologize; just asked if I want to remake it or refund. I immediately gave him direct feedback and advised he was rude and customer service goes a long way. I did tell him I understand if he is busy however my interaction should not suffer. I did advise him he should have first apologized and not reacted like I did something wrong. I then asked could I get an email or text verifying the refund and he put me on hold to speak to his “manager.” When he came back on the line, he then said I would get an email. I attached pictures of the pizza and driver. Papa Johns you lost a customer! Stop using door dash, what happen to your in house drivers?!?! & retrain your people with simple common decency!!!! I know his mother taught him better! Update: never gave refund had to go up to store and speak to a manager to get a refund. Bad service & lied too! Corporate needs to visit this location asap.
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Michael Daniel
I had a large order (31 items), and they were able to execute and have the order ready on time.
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Alison Bell
This is more a recommendation since this is the first not-so-great experience I’ve had. If you order boneless Buffalo wings, I recommend ordering extra sauce. There was so little on my order it was essentially just chicken nuggets (you can pay considerably less for that and the same qty at McDonald’s).
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Christian Bell
Its been an hour and i haven’t gotten my pizza. I called the store and all i get is an automated message saying they’re closed. It’s 6:30 on a Sunday, and google says they’re open. They didn’t hesitate take my $50 though.
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Jessica Garrett
Terrible service at least 8 people behind the counter. Very simple order place online for pick up. Arrived after app told me everything was ready. Was told about 4 more minutes after paying. Multiple orders leaving out for delivery and carry out. Asked about order again and told a few more minutes. Waited a little longer as I’m about to request a refund. I was told to wait 8 more minutes. No thanks. Fastest thing was the refund process.
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Meredith Gillespie
These are supposed to be honey chipotle wings but they are pretty much unsauced.
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Jessica B.
My friend and I were able to order and get freshly made pizzas from the only person working in this location with no problem. Despite running this location by herself, she was super helpful, very friendly, and very fast with the service. The pizzas she made were accurately done and delicious.
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Neisha Lawrence
If I can give it a 0 I would. The service is horrible. The manager really need some training when it comes to engaging and resolving issues. I explained to her that I am in my living room waiting on my food. She said well the driver said he was waiting the whole time knocking and knocking. Once again I am in my living room and the notifications on the
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Kat Oglesby
When I walked in to pick up my order tonight, there were 4 employees in the building. Nobody asked what I was there for or even said they’d be with me momentarily. One woman was actually just leaned up on her cell phone. Eventually a woman made her way to the counter and got my pizzas. Which were disappointing. The garlic knots tasted like raw dough. Neither of my pizzas was cut through. The cheese was cut but not the crust? One of my pizzas was a crispy Parmesan which is hilarious because somehow they managed to make it not crispy? Poor service, poor quality. I do not recommend this location.
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blue ocean
My food was raw. I lost my appetite just looking at the pizza. I asked for a refund and they refused to give it to me. Don’t like order from here. The customer service and pizza was terrible.
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