For Papa Johns Pizza in Frankfort, KY, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (502) 875-7451 for delivery or stop by E Main St for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 226 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Drive-through ✔️ No-contact delivery
Address:
569 E Main St, Frankfort, KY 40601
Phone: (502) 875-7451
Website:
Hours
| Sunday |
9:30 AM–12 AM |
| Monday
(Labor Day)
|
9:30 AM–12 AM
Hours might differ
|
| Tuesday |
9:30 AM–12 AM |
| Wednesday |
9:30 AM–12 AM |
| Thursday |
9:30 AM–12 AM |
| Friday |
9:30 AM–1 AM |
| Saturday |
9:30 AM–1 AM |
Menu
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Photo Gallery
Reviews
Taylor and Brandon Stone
If I could give zero stars I would after my experience today. We order from this location quite a lot and the pizza we order our kids is always the same. All we ask is that it is light sauce. Every single time we get it it’s not. Usually though they are so kind and remake it for us. Today the manager himself was extremely rude to my husband and denied it was wrong. Not only that but he refused to remake the pizza leaving our kids without their special lunch for their back to school celebration.
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Vontimmias Decole Fields (Dancinthrupain)
They employ the right employees. (except for me in 2003 lol) Their cheese is just the top of the food chain. No matter where Poppa John is located, from Southeast KY, to Ballard Co, KY (Do not know if ones located there) Papa Johns Pizza’s high quality taste maintains a consistent applause from me❤️
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Leah Stanley
Every time I order a pizza with light sauce, they always put a gallon of sauce on the pizza.
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David Epperson
Terrible customer service. I paid over the phone and they Asked for my email address but I never received the payment confirmation. I called the Papa John’s store and they said it shows I paid the amount and before I could say anything they hung up on me. What kind of service is that????? Really you’re going to hang up on a customer. Upper management and owner needs to know about that. It’s the 569 east Main Street Frankfort Ky location. I didn’t have to order from them, could have been another pizza place.
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Paula Downey
Last time it didn’t seem real hot, but as a normal, it’s always great
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Matthew Ewadinger
I ordered over the phone for carry out. When I arrived I immediately spotted my order on their “ready” shelf and it took almost 10 minutes for someone to address me as I waited there at the counter. Yea I know, 10 minutes isn’t that long, but it is when your food is ready to go and literally nobody is paying attention to the counter. And it’s not like they were even swamped. One guy was even walking around not even working just socializing with the other employees. I eventually had to speak up and get someone’s attention so that I could get my pizzas and go. Gave two stars because at least the food was ready when I got there… this wasn’t the first bad experience with this location. Will not be returning to this location.
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Becky Burke
I ordered a large three toppings pizza to be delivered ($18.23). When it was delivered, I paid $18.23+tip. On my paypal account they charged me an additional $49.23 for Doordash. I called the Manager at Papa Johns on East Side, Frankfort, Kentucky 40601 and asked for his name three times. He hung up on me and the store would not answer my call again.
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william joseph
Three strikes and your out. I’ll drive across town before I order another pizza from this location. Never have, out of 3 orders, gotten a pizza that was correct. Missing toppings, pizza was way over cooked one time. 2nd time all the toppings were in the center and paid for extra butter cups that weren’t received. Lastly, the 3rd strike came today. Asked for extra toppings and there wasn’t any of that topping, along with extra butter cups paid for and not received. So. Good Luck, I wish you well, but you have lost my business. If you’re not from KSU, don’t order from here.
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Pamela Fowler
Jake Jackson at papa John’s east in Frankfort KY was extremely professional. He is kind and polite and handled my issue very well. It’s nice to still see good customer service. Thank you
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Dean W
Apparently they like to insult customers, call names and hang up. DO NOT VISIT!
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