For Papa Johns Pizza in New Philadelphia, OH, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (330) 364-2900 for delivery or stop by 4th St NW for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 145 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Drive-through ✔️ No-contact delivery
Address:
1315 4th St NW, New Philadelphia, OH 44663
Phone: (330) 364-2900
Social Profile: 
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Reviews
Mandy Henderson
There was an issue with our order between online and picking it up. We were working with the employee to get it fixed. She said just put the pizza in the car, and we will figure it all out. The manager started SCREAMING at the employee saying, “I told you not to give them the pizza” while she was at the window. I was on the passenger side and could hear it. The employee quit and walked out. The manager took our pizza back and figured out the issue, we paid via card, and she gave us our pizza back. The issue with online happens, the manager screaming at the employee is unacceptable. Especially in front of customers who were waiting at the window with their card to pay via card if it didn’t register online. I get if they would have held out pizza until after the issue was figured out, it’s no big deal. But the manager treating employees like that really makes me reconsider going back.
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Brandie B
Stuffed crust was delicious, delivered fresh & quickly. Accurate and friendly too. The team went above and beyond to make my sons birthday meal stand-out today.
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joeseph freetage
Worst place ever to order food or do anything in my opinion. If u order, when u get there u have to sit in a long line and wait on your order through the drive through even if your order is done u still have to sit and wait because they will have everyone sitting at there window waiting. Your not allowed to get out and walk up to the door and get your order they will tell you no u have to sit in line and wait so by time u get your food it’s cold. They dont care either they act like o well and the employees are rude even the manager she is actually the worst at customer service well if she actually is the manager because they won’t give you a straight answer on who is there they all look at you like we dont care if we lose a customer but just all round a bad place to get pizza so my advice go somewhere else.
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Anonymous American
Last time we will visit this place! Ordered two pizzas and bread sticks. We received 9 bread sticks and had to ask for sauce. The attendant give us one small cup of sauce and told us we would have to purchase additional sauce because only one cup came with the order. We also asked for crushed red pepper and for 2 pizzas the attendant only gave us 2 packages of crushed red pepper. No wonder Papa John’s is suffering. They should be more customer friendly. When you pay $40 for two medium pizzas and an order of bread sticks you kinda expect more than one cup of sauce and two packages of crushed red pepper.
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Nate
Might had to wait for a few minutes to get the pizza for doordash, but the wait was well worth it the cashier was real nice and pleasant to deal with.
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Sean Baad
Worked there called couple times I haven’t received my w2 still to this day I don’t have them! I called gave them my new address even though I did a change of address 6 months ago….smh
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Jessika Raisor
We ordered delivery as soon as they opened and 10am and 1) had amazing fast service and 2) have an amazing surprise with our order! The delivery person (didn’t get a name since we did contactless!) also left some dog treats for dog who was so excited that food delivery was for him as well! So we just wanted to say thank you!
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logan domer
The papadias are good don’t care for there pizza
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Mike Rose
I ordered a New York style pizza, I used the Papa John’s app to place the order. At the pickup location there is a drive up window, when I arrived, no one came to the window for over 10 minutes. I drove around the building to see if anyone was in there and I saw a person. I returned to the pick up window and waited some more. I eventually called the place and asked If anyone was comming to the drive up window. Thats when a guy came and asked me what I needed. I told him and he came back with the pizza. At this time the pizza was cold and the cheese was hardened. I’m very disappointed. I don’t order from Papa John’s very often and it will be a while before I do again.
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K
I have ordered the same pizza 10+ times from here, never have I got one that I was disappointed in. I would highly recommend it if you like the garden pizzas, and the garlic sauce as the sauce base with the parmesan crust is a must. Made a Papa John’s account just because of this reason. A+ experience so far.
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