Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 103 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
20772 E Arrow Hwy Q, Covina, CA 91724
Phone: (626) 331-8200
Hours
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday
(Labor Day)
|
11 AM–10 PM
Hours might differ
|
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
Menu
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Photo Gallery
Reviews
Cathy Flores
I ordered two pepperoni pizza at 5:35pm, was told 10-20 min. We left out house 20 min later, 10 min drive and when we got there the pizzas were not ready and we were told it would be another 25 min as they were super busy. Also told that our pizzas were free. We left our house 30 min later again plus the drive. My daughter went inside and she stood there for 3 minutes before she was even acknowledged. To make matters worse she was told it would be another 10 min. No apology, no explanation, nothing. I understand that the place was busy but someone should take responsibility in teaching the two employees basic customer service. Very disappointing experience. Cancelled our order and will not be returning to that Papa John’s.
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Teresa Farrell
I called in my order on the phone a simple medium pepperoni pizza. I asked
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Jeramey Michels
Hours show they are open till 10pm. Take it until 940pm. I order pizza for pickup at 9pm they told me out would be ready in 15 minutes. I start driving over to pick up and at 910pm , 10 minutes later, I got a call back and an employee tells me they can’t make it before they are done with take out and cancelled my order. It was to be ready at 915pm and they do take it till 940pm. Didn’t make sense and I was already pulling up to the store when they called me to cancel my order at 910pm but the pizza was suppose to be ready at 915pm. Horrible customer service. They just didn’t want to work anymore. If your advertisement is you do takeout until 940pm then do what your advertisement says.
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Jessica Sandoval
I love the pizza and food but horrible service… Today for the second time received a very late order.. I should have cancelled it … I placed an ordered at 7:20pm and didn’t receive it till 8:54pm .. they compensate me by giving me more food I didn’t need instead of receiving a discount on my original order. Won’t be ordering again from this location.
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bree amore
When I received my pizza the cheese wasn’t even melted and my chicken was ice cold been trying to contact the manager since December 13th today is the 20th and they have still yet to get back to me I was literally 6 minutes from the restaurant my order should have never been cold!!!
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Kathleen Sweeney
The guy I ordered from was great I loved the way he thought of everything with being peaty. Pizza was ready hot and tasted great, will go back again. Loved the service.
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Freddy Samaniego
This location is great if u want your pizze literally over 2.5 hours from when you order it… i would close this location asap its hurting the papa johns brand
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S Rambo
Bought a cheese steak pizza almost no meat on it at all or any toppings for that matter way over priced will never go back again. Most the time only one employee takes for ever to get your food order from a different location owners must hate their employees to only have one working at a time worst papa John’s ever they should should just close it
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Alyssa Gutierrez
Yesterday I ordered pizza and I like extra sauce for my pizza. So per my order request that I did through the app, I requested extra sauce on both pizzas. When I got home both pizzas were dry and had hardly ANY sauce on them! The jalapeño poppers with cream cheese, no cream cheese just pure jalapeños! This was my last time going to papa Johns, I wanted to give it another try since it’s under a new owner/ management. But it’s a no for me.
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Brain !
Ordered a pizza from here on Uber Eats, the driver had to wait a long period of time, I ordered the pizza about and hour and a half ago, and now I’ve had 2 drivers try and pick the food up.
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