Counter-serve Pan-Asian chain for health-conscious noodle & rice dishes & more. Based on 504 reviews, the restaurant has received a rating of 3.9 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
633 W Ina Rd, Tucson, AZ 85704
Phone: (520) 297-3238
Hours
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
Menu
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Photo Gallery
Reviews
Jenifer Radland
Came in on a weekend shortly after typical lunch hours. Unfortunately, it took about 5 minutes to be greeted at the order location. No one was even in sight or acknowledged us.
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Gary D Rasmussen Arizona
7:30 on a Saturday night, our party of 15 descended on this location and had a great dine-in experience. The order and serving were done perfectly, the food was great, and we fit nicely around the big table in the main dining area.
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Joe Somename
I have gone to this location a few times. The firs time was great but subsequent times is gets worse. The presentation of the food is just food thrown on a plate, looks nothing like the photos of what the food is presented as. The portions are also getting smaller and smaller with each visit. Today was the last time I will go to Pei Wei, the lunch dish was about 1/3 of what the prior visit have been. A bowl FULL of rice with 1/3 of a portion for full price. The staff are nice but the consistency of the food is massively lacking – not a good value for your money.
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Mike C
Was pleasantly surprised after not haven’t been there in a while to how good the experience was to dine in Pei Wei again!
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Jordan Misner
From the moment we stepped up to order the person behind the register appeared to be annoyed, gruff and barely communicative. Then proceeded to get part of our order wrong. Inside tables were uneven and the place smelled. We went outside to find tables with bird poop and and a layer of dirt and grit. Our food arrived and at best was just mediocre. None of us could finish our meals. Overall, a poor experience.
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Larisa Rose
There were 6 in our party, 3 of us had full plates of food and 3 of us had more rice than anything. My daughter counted 4 pieces of chicken in her entree. When I asked an employee about the difference in portion size, I was told “That’s the portion size, there isn’t more in one bowl it just looks like there’s more because there’s carrots and snap peas.” The taste of the food was good but the inconsistency of portion sizes and ridiculous employee response was enough to make us not want to come back.
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Kale Kacperski
I used to come here somewhat regularly with my coworkers, recently I came here with my partner for a lunch date. When the food was brought there was a mix up and the waitress didn’t know what she had brought us, then my partner realized that she had received the wrong thing, our dishes were not swapped they were both made with incorrect rice.
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Barbara Harrington
At one time Pei Wei was my favorite place hands down. Recently its just not consistent. An employee reached out apologized and gave me a giftcard which I appreciate since the meal i ordered for pick up and took home was too spicy to even take a second bite of. The food was almost red and had a passive amount of chili flakes in it and it was described at tangy not hot. I gave it another try and unfortunately its just too inconsistent. We got a family feast 1 item was definitely not something we ordered and other item were not consistent with how they usually taste. They need to work on consistency and would love if they brought back their old recipes. I’ll give it another try eventually.
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Jesus Rodriguez
I used to enjoy eating here, but quality of food has gone down hill. KP Chicken was over cooked and tough to chew.
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Jon Watts
This has to be at least the 4th time I’ve tried to order from this brainless establishment. I have limited options from work and ordered delivery again, they team up with the worst delivery service on earth, doordash, they have no idea what they’re doing. They were 30 minutes late on my order, I call them to see what’s up, of course they dont know, they offer no suggestions on how to rectify, it like talking to a wall. Now she gives me the option to cancel with refund or she can see if she can find another driver….maybe she should have done that 30 minutes ago. So I still want my food, I had to suggest to remake this now 30 minute old food, she did not offer…gross. Again, if it weren’t for limited options I would never order here, the managers are absent and the performance is just sad, grow up Pei Wei, it’s not that hard.
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