Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts. Based on 19 reviews, the restaurant has received a rating of 2.6 stars. Price $
Address:
1928 US-20, Waterloo, NY 13165
Phone: (315) 539-9231
Website: http://www.pizzahut.com/locations/new-york/waterloo/011625
Reviews
Matthew Crittenden
When driving up the building looks abandoned. When walking in, you will immediately notice a huge crack in the already sloping floor, as if the back of the building is falling away from the rest of the building, you literally walk downhill to the register. The benches are worn very badly and lots of them have been repaired very poorly. The carpet is dirty, torn and ripped, some places have large tears. The 1 staff on hnd was very friendly, and the food was good. But after seeing the condition of this building, I don’t see how they can stay open. Very bad experience.
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Erin Walsh
We showed up when it opened, it looked abandoned if it weren’t for the lit Open sign. There was one person working, and she did greet us promptly and get us our drinks. We placed our orders, and then waited forever. The employee was back in the kitchen and ignored phone calls for a long time. Turns out the oven was broken. She let us leave and our drinks were free. Maintenance seems to be a major downfall. I would not be surprised if it closes soon, I can’t imagine this being a popular place.
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Niki Dyson
Will never order from them again. It’s a Friday night so I understand it takes longer to get delivery… but 2+ hours?! The pizza was terrible both in looks and taste, the wings were undercooked and it was all cold. Will be complaining to the restaurant as well!
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Kallie O’Brien
Pre-ordered a delivery for 6pm on a sunday. It’s almost 7:30 and still no pizza. I have called several times, still no answer. Would not recommend anyone to go here.
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Tia LaCroix
Have heard bad things about sanitation here but never had a problem with the food myself. Always hot and tasty
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Timothy VanDuyne
This place is really tunring things around! Food has been great! Had a great experience today from the manager! Thank you!
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Stephen Swahn
Cant wait to see it fall in the river. I hope the fire dept. just burns it down. It would be most entertaining to watch.
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Donald Reese
Great all you can eat but 4 dollars a 2 litter is to much
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Mike Monday
Food is very good staff is frist class really clean
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Steve Porten
Great food and friendly fast service
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