Find your nearby Pizza Hut® at 13717 Burnet Rd Ste 225 / Wells Branch in Austin, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas, salads and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts. Based on 387 reviews, the restaurant has received a rating of 2.8 stars. Price $
✔️ Curbside pickup ✔️ Delivery ✔️ No dine-in
Address:
13717 Burnet Rd Ste 225 / Wells Branch, Austin, TX 78727
Phone: (512) 388-5252
Hours
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
Photo Gallery
Reviews
Staleigh Cee
The manager Jerry input the remake order incorrectly when it was the original order that was already in the system and printed out. Therefore, one of the pizzas were incorrect. I had to come in just to place the order because when my friend tried calling in to change the pick up time, they stated they weren’t able to do so without cancelling the order and issuing refund. Instead of the manager letting me keep the incorrect pizza for the inconvenience, he threw the jalapeños that were supposed to be on there originally on top, and put it in the oven for a couple of minutes. I told him I didn’t want that and would wait for another as well. He decided to do it anyway. They weren’t cooked enough at all. Also, prior to him doing that he tried to offer me one of the pizzas from the initial order that was hours old! Terrible service and huge inconvenience.
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Alex Copeland
Ordered delivery via pizza hut website, it came from this store. The order was given to a Door Dash driver and arrived like this. The order tasted fine, but this presentation is embarrassing and unacceptable.
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Christopher Saleh
Good fresh pizza. They are always short handed. The instructions say to park where it says pickup and someone will bring the pizza to you. But, after 10 minutes of the app saying your pizza is ready, I went in and it was behind the counter. They could have just told me and I would go in and get it. The concept of asking how much tip do I want to leave when I’m going in and picking it up doesn’t make sense at all. That’s not gratuity. That’s subsidizing Pizza Hut employees. I’m all for tipping the hard workers. But, it doesn’t compute when they take it out of the oven and hand it to me. Pay your employees a decent wage.
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JC Arballo
I ordered a pizza online last night 07/21/23. I ordered a big dinner box with the pasta chicken Alfredo, cheese sticks, fries on the side, pepperoni pizza for my first choice and pepperoni with jalapeño’s for my second choice. I also ordered a Mountain Dew. On check out I chose the “no contact delivery” “leave at door” and in the comments I specifically stated “do not knock” After I placed the order the store called me stating I MUST ANSWER THE DOOR because I needed to sign the receipt to make sure my order was received “because it’s company policy” The guy begin to argue with me after I told him that I have always done contact less delivery to leave at my door with no issue and now all the sudden I am obligated to sign the receipt. I finally felt forced to agree with him so the call ended. The order gets here and the lady who delivered my food called me and VERY RUDELY that my food is ready at my door and needed to make sure I got my order before she left as if she was the police. I did not argue back with her grabbed my food went inside and realized the not even my 2 liter Mountain Dew soda was not even delivered it was missing after I had already paid for it and it’s on my receipt. I called the store again and the call was immediately answered by what it seemed to be an unprofessional young individual male, no name was given nothing it was answered as “Pizza Hut wells branch” with an attitude as if he did not want to be there. I explained that my 2liter Mountain Dew was missing and he said “alright it will be there in 40-50 mins to re-deliver” He did not ask me my name, no receipt number, phone number or nothing like how did know where the F to send it and who I am? And this around maybe 9:30-10pm and I waited for my drink and next thing you know 12am and it was never delivered! Everything was so messed up from beginning to end and unprofessional! First off I do not need to sign a receipt because the option to have contactless delivery and leave at door is online at check out!!! If I am required to sign the receipt then take that false advertisement off on your website. And again my Mountain Dew never came to my door. The customer service was very subpar as well. Reason why it’s a big deal to me because one I am sick right now and did not want to be in contact with anyone! Very rude to even obligate me! To me this was a waist of $53. Please do better in training your employees on being professional and how to answer the phone and take orders.
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Heather Jackson
The service here has been better recently. The food still sucks and they don’t really do curbside pickup, you actually have to go in because they don’t pay any attention.
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Mike R
Pizza came faster than stated delivery time, was super hot and fresh we had to let it cool down a little honestly. Will be ordering from this location again if the quality stays like this..!
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Winniffer Diluyo Torreyes
SERVICE DOG NOT ALLOWED !
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Jariah Beckum
Horrible experience. The breadsticks were over cooked and hard as brick. To make matters worse when I call a “manager” puts me on hold for 10 mins.. when I called back I was hung up on after asking for the name of the person who answered. I am so upset with this treatment. I am driving up to the store now and I don’t appreciate having to argue and escalate a complaint that is usually resolved by your competitors.. now I remember why I havent ordered Pizza Hut in a while.. the professionalism of the store in my area is way below average.
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Ken Broadway
Look, I normally get Dominos. But this past Saturday afternoon, we tried Pizza Hut because the delivery time with Dominos was just too long. Well…glad we did because the pizzas arrived in 30 mintues and were so hot we had to let them cool off a bit. Never mind that they tasted absolutely incredible. Looks like Pizza Hut has some new customers.
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Cory V
They always have my order on time. Delivery and carry put. Pizza Hut as a whole needs to work on ways to keep the pizzas fresh, but that’s not this locations fault
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