Guatemala-born counter-serve chain specializing in fried & grilled chicken & sides. Based on 852 reviews, the restaurant has received a rating of 4.2 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
426 N Frederick Ave, Gaithersburg, MD 20877
Phone: (833) 226-7376
Hours
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
marysoul
This restaurant is by far the most unprofessional place I’ve been too. Why hire employees who aren’t happy to ring people up? Who have attitude. Went in drive through at 8oclcok and they were all out of everything we only could get chicken. If you’re closing at 8pm why don’t you have anything? The young woman who rung us up in drive through told us 15-25min which we felt was reasonable since it was 20 chickens. We came back 16min asking if they’re done and she rudely responded “didn’t I say 25 min just go back and park and will come out” we waited for 30min more and we went to ask for a update and they said 5 more min without any apology for the delay. Those 5 minutes passed and now it’s 9pm and we just received our food. The guy who came out to delivery our food didn’t even know what he was giving us even after we were told to park on number 1.. which they should know what car space order is for what. Then I mentioned to him how come he can’t even say sorry for the delay after a hour long and he simply walked away. Whoever is corporate here really needs to train their managers to train their employees better on customer service and food safety because our chicken were all undercooked.
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Isaac Ralston
This was an amazing chicken joint. I had never been to one before. It’s in the same vain as KFC and Popeyes but so much better. The food was fantastic (except for the mashed potatoes). They are also out of some things but we got there 20 min before closing so I couldn’t be mad at that. Highly recommend the place. Food was hot and delicious. Service was fast and friendly. I also love that the serve you in house on dishes, not a bucket or disposable plates.
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Kristian Bonilla
Bad customer service when I ordered in the drive through on Friday, June 16, 2023.
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Scotty H
It’s a great experience with a clean dining area. The staff is efficient and the food is fresh. I like the operation and it’s a welcome change of pace from the other places that have chicken. I’ll be back to try something else on the menu because the fried was awesome
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Ten Diez
Waiting time must improve. I waited for my takeout order exactly 41 minutes. The yuca was not good. The restaurant needs to switch its supplier for yuca. I will think twice to come back.
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An Phan
We order the 3 piece meal that their sign said comes with 2 sides. They argue that it only come with 1 meal and told us the only options are French fries or coleslaw and we can’t pick anything eles. Manager came out but didn’t have the gut to tell us personally. However the manager continued the argument that it’s one side only. Left with very bad taste. Won’t be coming back to bad business practice.
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Rolando Quiroz
Food is great but service is so delayed.
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Dayamy
This place is so good you guys should try it . I love the good service and the staff were very nice.
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Alisha Small
Staff and food is great. Excellent customer service, with minimal wait time!
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SIndy GIron
Bad customer service when I ordered in the drive through on 4/11/23
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