Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 49 reviews, the restaurant has received a rating of 2.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
167 Marshall St, Syracuse, NY 13210
Phone: (315) 214-3628
Hours
| Tuesday | 10:30 AM–12 AM |
| Wednesday | 10:30 AM–12 AM |
| Thursday | 10:30 AM–12 AM |
| Friday | 10:30 AM–3 AM |
| Saturday | 10:30 AM–3 AM |
| Sunday | 10:30 AM–12 AM |
| Monday | 10:30 AM–12 AM |
Menu
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Reviews
Syerra Vedder
My partner and I were in the ER with our 3 month old son and were absolutely starving. He decided to walk to Popeyes to get us something to eat at 10pm at night. He tried to order us a family chicken meal and was told they had too many people waiting on chicken so we needed to order something else.. okay whatever. He decided to order a sandwich, some biscuits, and Mac and cheese to hold us over until we could hopefully go home. They handed him his food and there wasn’t a sandwich.. okay whatever. He proceeded to go up to the counter to get his missing food (that he paid for!) and was told that “the people in the back (the employees) were already taking what they wanted so what he got is what he got. The service here and how the employees treat customers and the business itself is disgusting.. at least the employees that worked today at that time need to be fired.
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Juhee Son
I ordered through Grubhub. I went to pick up and they said it’s in process. I’ve waited for more than 20min and saw other later customers picking up their food. I asked them again to check my food. Now they said they didn’t get my order. I asked how that happened? She said that food was taken someone who had same name but different last name. Whenever I asked my order she’s asked my name. She didn’t remember my name but how did she remember even last name ?? Comparing to someone’s different last name? It is lying ! And my name is not common American name is used only in my home country and while I was waiting I haven’t seen any same race as me. Their attitude was horrible when they were communicating with me. The girl was laughing and then i called manager. The guy seemingly like manager didn’t try to hear and just yelled at me what food he’s gonna make for me. There is no apology at all. Very terrible. I wonder what I experienced was racism or discrimination or common culture happened in Popeyes.
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Star L. Cuthrell
The service was friendly, but lacking. There was only 3 employees operating the entire restaurant, if there was more workers, I would give more stars. But overall it was a very pleasant experience.
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Aidan Karaba
Ordered a chicken sandwich platter with two sides, cashier was ACTIVELY on her phone calling someone so it took maybe 5 tries to get the order inputted in the POS correctly. Proceeded to wait 25 minutes, until they realized they had forgotten about it. Asked several times and finally got my order, except instead of the two sides (Fries, upcharged Mac and Cheese) I only got mashed potatoes? Given I was 45 minutes into it at this point, and the person I could ask for help was sitting on the floor of the kitchen on her phone, I gave up. I understand this happening when busy, but I was one of three people in the store when this happened.
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Chen Shuangsheng
Very bad. they are lack food and didn’t tell me. They wouldn’t have told me if I hadn’t found out. I eat out sick thing in the chicken. It’s disgusting. I will never eat Popeyes again in my life.
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Love Peace Joy
2 stars for their friendly service. The cashier & those preparing my order were very pleasant & accommodating.
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Lukas G
They told everyone at 11:20 they weren’t accepted orders. Kicked out like 15 people for no reason just bc they didn’t wanna take orders. If med combo is open just go there, or just Doordash somewhere.
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Stephen
Absolutely horrible service, I tried to pick up an order for a customer, they didn’t have a food item for the order, waited there 25 minutes for them to tell me that they were not going to make the order. This place should be shut down because no one cares here
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Margaret
Something that is sparkly and pink does not belong in mashed potato…
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Jesse “J.D.” Monford
Hands down the worse Popeyes in Syracuse they slow as hell, slow even during non-busy times. If the times are busy, like during lunch time on a weekday? Might as well keep on walking. Find something else.
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