Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 320 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
military Post Access Required, 1431 Sustainment Ave, Fort Gregg-Adams, VA 23801
Phone: (804) 861-3916
Hours
| Thursday | 11 AM–6:30 PM |
| Friday | 11 AM–6:30 PM |
| Saturday | 11 AM–5:30 PM |
| Sunday | Closed |
| Monday | 11 AM–6:30 PM |
| Tuesday | 11 AM–6:30 PM |
| Wednesday | 11 AM–6:30 PM |
Menu
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Photo Gallery
Reviews
Mercedes
The wait time was long for a fast food establishment. I waited about 25 minutes just to get to the register and there were not even that many people in line to justify the wait time. I have experienced longer lines at other restaurants with faster service. The primary reason I rated this place 1 star is because the staff calling your order number was extremely rude. If the customer did not hear her call the number, she would loudly yell it with an attitude. I noticed that she would say the number quietly as if every customer is standing at the counter. Almost every customer that ordered went to go sit down in the restaurant to wait for their food, so obviously they could not hear her mumble a number from afar. When she got to my order, she said it quietly, so I was unsure if my number had been called due to the other voices around me and the voice of the cashier asking other customers their order. Because I did not respond fast enough to my order being called, she decided to yell it with an attitude and then make a rude comment about me to the cashier. The cashier decides to laugh at the comment. The staff is very unprofessional and made me feel unwelcome. I would never eat here again because of that.
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Quincy Reynolds
The customer service was horrible. The staff was extremely rude which is OK but unfortunately, the food was horrible. The chicken was extremely overcooked and dry. The pieces that were not overcooked were all undercooked and pink. I was very disappointed money is hard to come by and I wanted to provide a hassle free dinner for my family. I ended up throwing the food away and it bother me so much that I wrote this review. Wish I would’ve taken pictures.
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John
ZERO STARS. Don’t waste your time or money. On several occasions, my drink was different from what I had ordered, and half of my order was missing. I thought that maybe these were just simple mistakes, but they continually happen. The number on the receipt is for Popeyes in Texas, so calling them to complain does no good. The customer service is very unprofessional. Half of the workers are either rude to customers or their fellow employees. I was able to obtain this locations phone number and after several attempts to make contact someone answered the phone and immediately hung up.
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D B
The employees were really nice and the food (chicken, biscuits, red beans and rice, and coleslaw) was all really good.
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Joseph Paradis
Unfortunately the negative reviews are spot on. After 10 minutes of waiting in line they had only processed one person so I left. They had 5 staff working at the time too. No one has 30+ minutes on their lunch break to wait for “fast food”.
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Troy Fuge
Chicken was ok, service was ok. It took 15-20 to get my order, they need to review their processes, it shouldn’t take nearly 10 mins for an order to be made! It wasn’t even busy!
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Troy Peterson
The worst Popeye’s I’ve very been too. Getting in to the drive through is absurd. They don’t have deluxe options that most others Popeyes establishments have. The spicy chicken has all of the flavor of wheat snack bread. The fries were just thrown in to the bottom of the bag. (I dont mean some fell out. I mean in the bag was a layer of fries, my sandwich, an unused fry wrapped on top.) The drive through is broken. The employees are some if the most unenthusiastic folks I’ve ever seen. It took about 10 minutes with one car infront of me. I have been to lots of Popeyes and love their sandwiches. This establishment sucks.
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Luis Barron
Wait time from ordering to receiving your meal is ridiculous, 25-30 minutes. I’ve given them III chances, there just slow.
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Evelyn S
Good food, waiting service for food between 35-50m
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Michael Marshall
This is the slowest Popeyes I have ever been too. Every time I attempt to go inside is slow. This time I tried the drive thru and have been sitting here for 40 mins now. And the way the drive thru is set up once you’re in line you can’t get out your stuck. SLOW is an understatement for a fast food restaurant.
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