Based on 42 reviews, the restaurant has received a rating of 2.9 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
235 E Dundee Rd, Wheeling, IL 60090
Phone: (224) 676-3448
Hours
| Sunday | 10 AM–11 PM |
| Monday
(Labor Day)
|
10 AM–11 PM
Hours might differ
|
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
Menu
… View more
Reviews
Alina Dao
The first time I came here with my boyfriend when it was grand opening; the food was fresh and good. We decided to came back today since we was in the area; the food was not good. The chicken was just sitting there and they use old oil to put the chicken back in. I know you not supposed to do that in restaurants. It grossed us out. The workers there today seems like they don’t want to be there and lazy. I would not recommend coming here and wasting your money.
… more
Peter Z
My recent encounter with Popeye’s left me utterly frustrated and disappointed. I attempted to use their supposedly convenient online ordering service to pick up my order at the drive-through, but what followed was nothing short of a disaster.
… more
Stefan Policht
It was my first and last time visiting the Wheeling, IL location. First off, I had to spend over ten minutes explaining my order, which was comical, because I never had difficulty making myself clear. At first, I thought, it was this employee’s first day on the job but soon it became clear he was more focused on a conversation he was having than he was with taking my order. When he finally repeated my order back to me and I paid, I had to wait for my food long enough that I was about to cut my losses and ask for my money back. When my order was brought to me, I was so frustrated that I left angry and regretted that I didn’t double check my order, seeing how the employee that brought out my food read off my order correctly before handing it to me. So, you could imagine my confusion when I got home to see that the order incorrect. Not so much so that I thought that I received someone else’s food but enough to realize that the staff at Popeyes #13763 are incompetent.
… more
Sab G.
Fresh, made well, cooked at the right temperature, and packaged well! They are new to this area, happy to have a local Popeyes near me!
… more
david lewis
I love Popeyes Chicken, when it’s done right it’s the best. I waited and waited for this location to open, not too far from where I live. Third time I went there, and third time I was extremely disappointed. Problems are untrained staff who overcharged me 2 of 3 times, a 2 inch long drumstick, 6.99 for 3 chicken tenders that were tiny and looked like rawhide they were so over cooked. They were inedible. Only explanation is no standards and poor management. Guess when I have a hankering for fried chicken I’ll go back to KFC. Interestingly the receipt has a number to call for complaints, have been on hold for 10 minutes so far…
… more
Jesse Hernandez
Been here a handful of times. Not good at all. Either chicken is old, hardly seasoned,slow service. Check your order before you leave they tend to forget items. Also have ordered from Doordash from same thing applies with missing items.
… more
Kyle Pfeiffer
Stoned drive-through workers, consistently sub-par food quality, poor management, and an unstocked kitchen. Do you want a manager to rudely address you and your wife in the drive-through? Do you want them to leave items out of your bag and then condescendingly explain how sauces cost extra? Do you want to hear about how all your favorite items are out of stock, even in the middle of the day? STAY AWAY from this Popeyes, I know I will.
… more
Noelle Levitt
the exterior design is so cute so we figured we’d try it. it’s new so we assumed all of the stuff (fryers and oil) should be clean and sanitary as it’s barely been used. they get our order wrong. we go back and get it fixed , my girlfriend had chicken tenders. it was the only thing she ate yesterday and she’s been throwing up ever since she ate it. the chicken was undercooked. seemed like the employees weren’t trained at all , I saw multiple people coming back to get their orders fixed as well. please properly train your employees , undercooked chicken can kill someone.
… more
Travis Zimmermann
I went there. Figured the chicken would be so so, and it was way better than what I was expecting. Chicken had a nice crispy crust to it and it was juicy. Tasted great. I would go back again. Place was clean and had plenty of seating. The chicken combo sandwich was great and it was reasonably priced.
… more
Sumrit Bhakri
They recently opened. I was the only one in the drive thru lane so it was quick. But they forgot to put my tenders in the bag. I only ordered two meals. I got 1 single napkin in the bag. Employees were standing around and not paying attention. I thought this location would be better than in Buffalo Grove but it’s worse. Chicken was lacking seasoning, barely any sauce on the spicy chicken sandwich.
… more
… View more