Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 866 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2180 Randall Rd, Carpentersville, IL 60110
Phone: (847) 551-1843
Hours
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
Menu
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Photo Gallery
Reviews
asish kurian
Have to be one of the worst Popeyes in the Country. Often they are closed due to no staff . Even when open long wait time coupled with wrong orders. Problem don’t end there. With out doubt it is a management issues. Feel like a absent franchise owner who do not care. If you don’t want to run a business sell it to someone else. Inside the place is filthy and never clean . Even drink machine is always broken.
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Paul lukawski
Got the sides right, completely screwed up the main course. Didn’t add nuggets at all. Had to wait a long time to order and receive the meal. Seems very under staffed. The food did taste good, just wish we received what we ordered. Do better.
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Debra Jones
The guy taken our order and the young lady at the window was very nice. Our biggest issue we order 8 piece chicken with sides. We only receive 1 breast it looked as if it was cut in half, 3 wings 4 thighs. My kids like drumsticks.The chicken was hard and dry. My large order of fries was missing and the coke slaw tasted as if it was old. Once I got home and called back no one answered the phone. I spent $38.00 and some change for a meal that no one enjoyed.
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Lissette Manning
I was disappointed, the chicken seemed like it was under a heat lamp for 8 hours. Was unedible. Some Popeyes have freshly made chicken, I wish quality was the same in all the locations very disappointed.
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Karen Cousineau
Very disappointed in the ghost pepper wings I ordered at the Popeyes on Randall road today, they had no breading on them and they were so small they looked like they came from sparrows! Not at all what I was expecting. And they were cold. This used to be a good place to eat. Not anymore.
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Amaru M.
This Popeyes is horrible, the current workers are rude and lazy. Few months they had a rat problem and I most of the workers are related. So The manager let them do whatever they want without any consequences. Shamika,the general manager as far I know, wrote a fake 5 star review five months ago so she would not suffer the consequence of being the worst manager ever. And I know a person who used to work there and they overwork good workers who actually want to try their best but are faced with a general manager who can’t manage her own emotions. Hope this Popeyes get close down soon, such a good location for such a horrible Management.
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Jon Lacey
Mobile order was handled quickly, but the chicken was way overcooked. Like it had been sitting under a food lamp for a couple hours. Disappointing when you consider they charge you the same amount for that as for fresh juicy chicken.
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kelly love
Last night 1/7/2023 went through the drive through and waited 20 mins for them to get my order a 12 piece meal that was to have 2 large red beans and rice , and a order of mashed potatoes, when I got home and opened the bag I see one red beans and rice and one mashed potatoes, I joined the biscuits were a bit more brown than normal and the 6 pieces of spicy chicken were very dark as if they had been re cooked , I will not give Popeyes any more of my hard earned money I should have went to KFC as first intended my 45 dollars were wasted and still had to cook at home.
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Laura Rivera
We were there today!!! Food was great. Service was ⭐⭐⭐⭐⭐ the person that took my order was awesome and even gave my Mom a treat!!! That was service and beyond!!! Thank you!!
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Alycia Smith
I went through the drive thru and ordered. My order contained 2 strawberry biscuits. I noticed that I was charged for 2 orders of 2 strawberry biscuits so I went through the drive thru again. I believe the manager was taking my order and pretended to refund me my order to charge me with the correct price and told me that I would receive the money back in my account. She acted like she gave me a refund and just couldn’t charge me for the corrected price because of the system so she told me I could go ahead and acted like she gave me a free meal. I made the mistake of not asking for the refund receipt. And of course, I didn’t even receive the refund nor did she attempt to reconcile the order if she couldn’t provide the refund. She just robbed me instead. So I won’t be back.
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