Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 672 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1163 US-51, Ponchatoula, LA 70454
Phone: (985) 386-7602
Hours
| Sunday | 10 AM–11 PM |
| Monday
(Labor Day)
|
10 AM–11 PM
Hours might differ
|
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
Menu
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Photo Gallery
Reviews
Amy Strohmeyer
We went today at 11 am thinking the food would be hot and fresh. We both got 3 pc chicken tenders and fries with a biscuit and a drink. The cost was 23.07. The cashier was rude and rushed us to take our order as a matter of fact, before the lady ahead of us had even cashed out. She was rude. All of the food was cold. The biscuit tasted horrible. The floors were slippery. The ice machine was broken. I will not go back to this location for a very long time.
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Charlie p
This location is involved in scamming donations! They are automatically adding a $1 donation to your total without seeking your permission. During my last two visits to this location, I was charged an extra $1 for my regular order. Upon reaching the pickup window, I was not given a receipt. When I asked the person taking my payment for a receipt, I noticed a look of guilt on their face. They immediately said, “I think I accidentally charged you for a donation. Did you want to donate?” I replied, “Hell no, not now.” The moral of the story is that this location is very untrustworthy. I advise that you request and verify receipts from this location.
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On The Road Again
The counter customer service reps (CSR) attitude left a great deal to be desired. The beverage dispenser was out of Diet Coke and Coke Zero. The CSR failed to mention this until AFTER we paid for and received our food. I’m diabetic and can not drink sugary beverages. I was forced to drink unsweetened tea.
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matt hernandez
This is the BEST location around. I pass up 2 other Popeyes to come to the store in Ponchatula. Sometimes the wait is a little long, but it’s worth it to have hot, fresh food.
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Sean Gettler
Drive thru staff is rude. Came by today, pulled up to the mic. No one said anything. Waited a couple minutes and asked if someone was there. Was told it would be a minute. Waited over 5 more and asked again if anyone was there. Response back was “She told you it would be a minute didn’t she?” At which point I left. Will never return.
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Emily Wilson
Every time I go here, they always mess up my order. I always end up disappointed. And the machine that they talk through, you can’t understand a word they are saying when you are trying to order. It takes forever ordering because you are asking to repeat themselves. My order is usually chicken TENDERS and they give chicken on the bone every single time. It’s frustrating.
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Sam Verges
This location is terrible. The workers are rude and will make you pull up and wait for your food you ordered in the drive thru then never bring it to you and make you go in and get it! Ridiculous. They can barely get your order right and have zero customer service. Never coming here again.
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Tim Lassabe
The employees will argue with you about your order. Even when presented with the receipt of what was ordered, they still argued that the order was correctly filled.
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Murphy Martin
I used the app to order an advance when I got there. They were still putting the order together but it still didn’t take too long to get it. The chicken was really good. The service was really good and the drive-thru and the outside was really clean. I would recommend this location to anyone who wants a good meal and wants it fast.
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Miranda “Rambo” Rodrigue
Delicious. Dine in lobby sadly is still closed. The chicken was cooked through and juicy. Chicken was crispy. I also tried a blueberry cheesecake pie. It was ok. Take it or leave it. Biscuits were hot and fresh. Mashed potatoes and dirty rice were tasty.
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