Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 939 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3748 S Carrier Pkwy, Grand Prairie, TX 75052
Phone: (972) 266-8818
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Reviews
Chelle
Went to this location to get some of the strawberry biscuits, and all 3 of them were way overcooked. Went back in to get them replaced, and the supervisor, I assume, because she had on a grayish shirt, told me they weren’t overcooked, and that’s how their oven cooks them. Told her that wasn’t true because I’ve purchased from that location before. So then she tells me that it’ll be 6 minutes for new ones. That was fine, but when I asked if she would remake my entire order because 6 minutes was going to make the rest of my food cold, she got an attitude. I ended up just getting a refund because of her attitude. Mind you, the regular biscuits were all golden brown, maybe those are cooked in a different oven, who knows.
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Elijah V
They should retrain people. They gave me opened Buffalo Dipping Sauce and that is not ok. I just don’t have time to go back and correct it. However review is more about .. why would they think it’s ok to give costumers opened/punctured sauce.
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Shun
This establishment should not be allowed to carry the Popeye’s brand!!! This is the worst place!! Chicken is ALWAYS greasy, & never fresh & crunchy! Chicken always has black spots or appears to be deformed in some type of way!! Just gross & a waist of money!!
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Shaquis Boyd
I came here at 10:15pm 07/14/2023 and waited in line until 10:40ish just to not get everything I paid for. I ordered 12 piece wing combo. And added and additional side of mashed potatoes. I did Not receive my mashed potatoes after I even asked did they put everything in my bag. I had no plastic wear and I did not receive the ranch that I asked for numerous time. I don’t understand how you can rush customers out of the line and you don’t even give them the correct order or include what a person pays for. This is not fair and Popeyes is to expensive to be paying for a service I did not receive! My chicken was cold and not fresh. I love Popeyes but this has completely upset me. I am here sitting at work and cannot even eat my food. I will be calling corporate!
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K. DuBose
I would give them zero if I could. Both the number on the receipt and their number were not answered. They actually counted and gave us multiple pieces of chicken that were so small we thought it had to be a joke. I have never in my life saw wings so small they actually fit inside a soda can top. Really! Do not waste your money!!!
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Red Hott Kelz
I travel extra miles just to come to this nice clean quick location. Kizzy the manager on duty is almost always there at the time I come and her customer service along with her staff is impeccable. The food is always hot and fresh and I wish Popeyes would add a tip line on our receipt. They deserve it!
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Toby Vaughn
Went there a few minutes ago and got pink chicken!
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Johanna Garcia-Tienda
Ordered out on July 2 for the entire family got the food home chicken was dry everybody’s meal was Miss incorrect drippings rice were horrible and all the chicken was pretty much Burt dry. Nobody ate anything went back up to the store to complain, and Rigo. was the person who took our order replace some of the stuff And then didn’t offer a refund and the chicken was still dry and burnt ribbons. Rice were still horrible. I attempted to call the next day, but the phone kept ringing no answer showed up today to speak to the person in charge again it was Rigo and he was very rude and dismissive never made iContact and never turned around to look at me to talk to me huge. Then he started raising his voice and was getting uglier with me in the dining area. He said I was wrong, and that didn’t happen, and that he wasn’t going to give me a refund.
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Denise Castaneda
The chicken at this location is delicious. Crispy just how I like it! The customer service is also great. They don’t complain about giving you extra sauces like other places do. I eat take out very often and I always have to check my food before driving off (from drive through) because something is usually missing or wrong but not at this Popeyes. They always get my order right!!!! Will definitely keep coming here. Also huge thank you to the manager on site Rigoberto, he made sure we were well taken care of.
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phong pham
My first time trying Popeyes at this location, the food was good but the service was terrible! I bought the 10 mixed family meal for $27.99, had a coupon, gave it to the cashier and I was still charged the full price. Talked to the Manager and she told me that I should have told them first at the drive-thru speaker, and so now they cannot do anything at this point. This is my first time here, and it will also be my last. I will never eat at Popeyes again. I will go to Luci’s Chicken N Rice where the food is cheaper, and the service is better.
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