Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 881 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
9744 Lower Azusa Rd, El Monte, CA 91731
Phone: (626) 450-0562
Hours
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
Menu
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Menu Photos
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Reviews
Han Shi
First of all, I’m not writing this complaint because I want a coupon or a gift card.
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Vu Nguyen
This location popeyes and employee are worst that I have. I ordered a offer menu for 1 hour ago, but when I came to pickup, I had to waiting 15 mins, although there have just 2 customers at there. She picked for me old chicken, that is so dry. I feel that I have been discriminated against.
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shuo yang
This has to be the worst location I have ever eaten Popeyes at. Me and my friend ordered 8 pieces box and 6 ghost pepper wings. My friend asked the status of orders after we waited 30 mins. Then the staff just took our receipt and preparing it?!?! We saw that the staff packed 8 pcs and left them on the counter then told us he is waiting for Ghost pepper wings. At the same time another person came into the store and ordered the exact same thing and waited only 20 minutes to get his order?! We already wasted an hour here and asked to cancel this order but the staff started to pack our wings?! We insisted on cancelling the order and we didn’t even hear a single apology word during the refund process. The managers & staff were rude. This location is very under maintenance. Not very welcoming.
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Random Stuffers
Ordered a five-piece chicken strip meal and let me tell you that I will never eat at this place again. The mac and cheese I got was old and dry. The chicken strips were thin and dry. I ordered unsweetened iced tea and they gave me sweet iced tea. Disgusting. I threw the whole meal away. The reason I order unsweetened iced tea is because I’m diabetic. This could have been a lawsuit. Spent way too much money to eat this non-edible food.
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Meynard
It’s my first time trying Popeyes. I thought I’d give it a try. I wish i had seen these online reviews before i went. First, long lashes, rbf lady (i believe she’s the manager or the lead) didn’t give me my receipt and had to process my payment twice. I literally waited inside for almost 20 minutes, seeing people after people take their orders. I was observing if they’d notice, but nope. Rbf lady keeps fidgeting with her phone and will serve and take orders intermittently, without washing her hands or using gloves. This woman just never gives an f about anybody. It was obvious that she only cares about when her shift ends. This didn’t only happen to me. Another lady was waiting for her order almost the same time as me, but she was more proactive in getting her order.
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Michael Smith
Chicken sandwich and fries were good. The problem was it took more 15 minutes from the time I entered drive-thru line until I received my order. Wait was way too long!
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Ziotex
Popeyes has amazing fried chicken, but that’s not my reason for going there. My reason for going to Popeyes is the Cajun fries. Every time I get out of school I would walk down to my nearest Popeyes and buy myself large Cajun fries. They also have the hottest deals as well on certain days And I would have to say when there’s a deal in Popeyes you better go cause it’s worth every penny.
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rachel nguyen
Customer Service is very bad. I waited more than 5 minutes at Drive thru no greeting. When handing over my order, I asked if there were any sauces inside. He said yes, but no sauce on my order, no receipt, not even thank you after all. This location always treats customers very bad
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Robert Barajas (626Godfather)
This location is slow and always gets my order wrong. I could swear they don’t actually have spicy chicken.. When ordering the sides, it’s hit and miss on what you get.. Even the fries are inconsistent in taste and serving size. I’d rather go to Church’s chicken or KFC.. I left a message amd will see how they fix my order.
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Nestor Castaneda
I’ve been to this location a few times already. It’s a small place and if you’re planning to go through the drive thru, be prepared to wait. The times I’ve gone it’s been a 15-20 min wait. The food is great and the workers seem nice. I’ve never been given ketchup with my orders and I was a bit disappointed that I didn’t receive the condiments that I asked for, even after I verified when I paid. I will definitely go back to this location I just hope they staff more workers during the busy hours and provide slightly better service.
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