Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 120 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1 N Charles St Ste N Ste N, Baltimore, MD 21201
Phone: (667) 219-2578
Hours
| Monday
(Labor Day)
|
10 AM–5 PM
Hours might differ
|
| Tuesday | 10 AM–5 PM |
| Wednesday | 10 AM–5 PM |
| Thursday | 10 AM–5 PM |
| Friday | 10 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Menu
… View more
Menu Photos
Photo Gallery
Reviews
Edward Markle
Dear corporate:
… more
Scherrie
Worst sandwich ever. I assumed she was the Manager ( heavyset white lady). She wasn’t welcome, but she came up front so fast to make our sandwiches. I ordered the wreck, she put 1 thin slice of each meat on the sub roll. My bread was hard and burnt around the edges. I started liking Potbelly sandwiches but now, that woman ruined for me and my daughter. If you want a good lunch meat sandwich or sub don’t go to that Potbelly. Now it explains why there never busy.
… more
Joseph Payne
Every time I have come I’ve always had a pleasant experience.
… more
Zaya2known
Service by the girl with green/colorful braids has HORRIBLE customer service while providing toppings to orders. The tall light skinned guy was very courteous and when asked for an extra (that was going to be paid for) she interrupts him and says “You can’t put that on a sandwich, you can only use those”, and points to the board, which was corrected by another employee stating that the customer can put the extra item on it. She rolls her eyes and says “Oh, I ain’t know”, instead of apologizing to the customer then rolls her eyes. It was strange because the guy put everything I asked for on my sandwich but the girl (with green/colorful braids) kept putting my friend’s toppings on the side for some reason instead of on it which was requested. When asked to put it on the sandwich she lifted the items and said “They right here on the side, It don’t go on the sandwich” and rolls her eyes again. No matter what day or time the girl with the braids is working, she always seem to have an attitude. Maybe she hates her station? When I left, others were also talking about her attitude outside, so at least I can’t take it personal
… more
Izavier Maye
Workers are horrible. Always forget my sandwiches when I order more than 1 sandwich. Are you guys on the slow spectrum? I’m hoping this location closes. Ordered 3 times. 2 times they forget a sandwich. 1 time they mix up toppings on sandwiches.
… more
Ramona Jackson
It was actually ok…more than I expected. Visited there only because of being on Jury Duty. Pass this business only in driving through the area. Service and staff was great, the young lady who prepared the sandwiches had an amazing personality.
… more
Nikiah London-Hager
It’s a no for me. The food is greasy, the customer service is terrible. They need to retrain 90% of their staff. Got my order wrong a couple of times…no thanks even when it’s convenient.
… more
Noah Dreeben
I order from this Potbelly for lunch all the time and they have never messed up my order! Great success!
… more
Steve R
it’s rated 4/5 for a quick sandwhich shop.
… more
Niya Maddox Brown
We ordered catering on 11/22 from this location and Erica and Mia were awesome. What I wanted couldn’t be ordered off the website, and when I called they both made the process so easy and effortless. And as a bonus my order food was ready early. Thank you ladies!
… more
… View more