Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 367 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
401 John Carlyle St, Alexandria, VA 22314
Phone: (703) 535-8212
Hours
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–8 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Dave
This is one of the worst Potbelly stores I have been to. It’s often chaos behind the counter and the staff seems overwhelmed, even when they aren’t all that busy. Sometimes, they simply stop processing mobile app orders. Today, the app told me my order (just one sandwich) would be ready in 10 minutes. After waiting 30 minutes past order time, I got the attention of one of the employees and asked about it. She pulled my ticket off the line and made the sandwich. So I guess if I hadn’t asked, it would have taken an hour or maybe more…? Meanwhile, people who ordered in the restaurant were waiting 5 minutes or more just to pay because the cashier was saturated dealing with all of the customers who ordered an the app. Just a poor customer experience all around. I’m giving them 2 stars instead of 1 because I do like the food. But it’s not worth the hassle. Hello Jimmy John’s…
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Michael Valdivielso
Friendly staff, clean, and food was good. I ordered a Med sub, chips, tea, and cookie. Enjoyed it. Likely the best choice from all the food places around the park.
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Shonta Epps
The absolute worst experience! I placed an order in the at 10am and received confirmation for a 11:45am delivery. At 12pm, called to see why the order had not arrived. After waiting on the phone for 15mins, I receive an email that the ordered was cancelled by the restaurant and I would be refunded – I did not request a cancellation! Then I’m placed on hold again, someone else gets on the phone and says the never had my order. Stay away from this location! To the manager, train or re-train your staff on quality customer service.
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K V
We usually order from the app and pick up at this location and so far always have everything prepared on time. Today we came during the busier lunchtime and our order was still executed perfectly!
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MkMG09
– food was fresh and had good flavor, sandwiches were nicely made and not all messy. Only issue was i ordered one with no chicken and it still came with chicken on it.
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Joe Penachio Jr
Our Boston family and friends told us, the Subs are Incredible,,,,,,,!!!!!!!! And you have to believe, as Boston is Famous for Great food and pizza!!!!! Joe and Cheryl Penachio
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Lauren Shepherd
Where I live there’s maybe 2 sandwich places and they are ok most of the time. First time going to Potbelly and it was amazing. I ordered a future pickup the next day and I got there early. I expected that I would have to wait a while, but that was not the case at this amazing spot. I found the pickup area and my food was already sitting there waiting, still warm. I was greeted when I walked up by the friendly staff too. I’ve never been this far east and so I wasn’t prepared for how good the food was going to be!
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David Adams
Good lunch destination the Soup and Sandwich deals are really good.
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Sean Redmond
Great potbelly location. Clean and fresh with courteous and efficient employees.
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Jossue Martinez
I was waiting for my food for over 30 minutes I kept telling them the name on the order and people were coming and going and I was continuing to wait
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