Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 94 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
853 W Main St, Charlottesville, VA 22903
Hours
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 11 AM–4 PM |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
Menu
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Reviews
James Hancock
I was waiting on my train down from here and decided to go get a drink and maybe some food. Came in and got me a drink and the guy working said we closing at 3 is that fine. I was good with that!! The drink was fare priced
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Rebecca Horner
The food was pretty decent but the customer service was trash. My husband ordered a combo and the “manager?” Told him the drink machine was down. He told her no big deal..could he order a milkshake as an upgrade. She would not understand what he was asking to do. Then as I returned to the lobby to clean a drink I had spilled, I overheard her calling him stupid because she couldn’t understand his question.
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Ronnie Perry
Stopped here for lunch while visiting C’ville. I had never been to a Potbelly sandwich shop. Thought I would give it a go.The parking is non existent. I parked a block away which is probably why there was only one customer ahead of me I guess. I walked up to the register, a woman turned to me and did not greet me she just asked “Ordering or Picking Up?” I said I was ordering, she pointed to the opposite end. When I went to the ordering side I told the lady making the sandwiches I had never been here before. She didn’t seem to care, she quietly waited for me to review the poorly placed menu and I ordered their version of the Italian. To make this story short that was messiest, nastiest sandwich. It was absolutely loaded with hot spicy pepper salad, it was soaked in other condiments. It was inedible. I initially thought they left out some of the meats because for what I paid the sandwich was very flat very small. I called and the rude lady I encountered when I first got there took my name and phone# and said a manager would call me back to issue the refund. Never heard a word. When I went to throw the sandwich away, I saw the sandwich did have other meats it just had very little meat and the sand was overly toasted and it was all melted into oneglob of cheese. Please don’t waste your money here. The poor service, the parking, low quality product coupled with the price is not worth it.
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Trail Heads
Very nice. You’d expect a new place like this to serve bland processed food but it was pretty good. They have a nice variety too. Service was nice and fast. Even though the girl who waited on me didn’t speak very good English and my Spanish is nonexistent, we made it work and I really appreciate her effort. I do wonder how the employees are treated, I think that management needs to put more effort into creating a nice work environment and maybe they’ll keep employees.
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Richard Schmidt
As far as Potbelly’s go this one did pretty well for a smallish location. The milkshake and wreck w bacon were exactly as I expected and the three people on staff kept the store clean. I found it confusing to figure out where the lids were and napkins were sparsely located but I would recommend this place to anyone needing their PB sandwiches and can walk to this location (there’s no parking).
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Clay Goldman
This is a newer location and you can tell. All the decor looks great and it’s clean inside the restaurant. The downside of being new though, is that they’re slow. It’s a snails pace to get food ordered. Also, everything is measured out exactly as prescribed, so no extra meat for you. Once you do get your food its good, but it doesn’t blow anything out of the water.
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Peach Perrychute
We were a party of 4 (2 adults and 2 children). While driving through town and shopping at a few local, favorite places we decided on Potbelly. We do not have a Potbelly near our home hours away.
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Kate Saucer
I placed my order 2x with the app each time the order was canceled. The manager called me to let me know they had been having issues but personally delivered my order to me. Best customer service ever. Just one of many reasons I love this place for a good sandwich.
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Tonya Walston
I visited here on on my way out of town, first time in Charlottesville. The attitude of the manager or assistant manager was horrible, I really dont know her name but it was a Caucasian lady who really needs to go back to training. She made the whole experience eating at this location horrible. She wanted to have a 20 minute conversation with me about how to make a turkey sandwhich with mayo. If you don’t want stress, avoid this facility and drive down the road there are other sandwich shops with more pleasant employees willing to help.
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Katie Taylor
I love this freaking place ❤️ the food is always good, the restaurant is clean and it’s affordable.
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