Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 264 reviews, the restaurant has received a rating of 4.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery

Address:
3785 Washtenaw Ave, Ann Arbor, MI 48104
Phone: (734) 973-6201
Website:
Hours
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday |
10 AM–9 PM |
| Wednesday |
10 AM–9 PM |
| Thursday |
10 AM–9 PM |
| Friday |
10 AM–9 PM |
| Saturday |
10 AM–9 PM |
| Sunday |
10 AM–9 PM |
Menu
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Photo Gallery
Reviews
Kris R
I was a little disappointed today I have been going to this potbelly since 2013. I always get the same thing; the skinny pair. Today I was told that the small sandwiches never get cut in half. If it is true I haven’t experienced that since 2013. And then the young lady tried to debate with me about it. I told her it’s no problem and that I’ll take a plastic knife and cut it myself. Customer service is everything. She also hung up on me when I called to ask if they were open. Very rude.
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Lexus Isabell
They accidentally swapped sandwiches inside delivery bags. When I explained that I was on my lunch break at work, the GM, Anthony, totally made it right. He went above and beyond to make sure I got food during my long shift. He even threw in a cookie and a coupon. Im moving far from a Potbellys in a few days and will really miss it. You guys totally rescued my last day at work! I microwaved the cookie and totally recommend
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Jessica Ann (Adopt-Don’t-Shop)
This place is amazing. I accidentally ordered online to the State Street location but thought I’d ordered here and was on my lunch break (limited time!). Seeing my panicked face, a young man who appeared to be the manager told me to show him my receipt and he’d replace the order there. They were quick and kind, and the food was delicious, as always. I didn’t have cash for a tip so I felt awful, but the same young man was graceful and unbothered by that. You’ve earned a customer for life with this exceptional customer service. Potbelly, give these associates a raise!!
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Fallout Grim
I do doordash to this place all the time and I love the energy and the attitude of the employees,I got some ice cream from stone cold on the left xD, I’m actually vary amazed how good of a sub this is,Italian with mayo and Italian seasoning and it’s so good and spicy, love so much about this place and should be more popular 🙂
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Rhonda Wolff
Or office ordered salads for lunch and received a salad labeled farm house but was a apple cranberry salad instead. We called and let them know their mistake and was told they couldn’t do anything about it. We would have to bring it back and they would give us the correct one. Jimmy Johns would have had the correct item over with no charge if they made a mistake. Terrible customer service, and no refund for the missing item. If we could go out we wouldn’t have had it delivered. Shame on them.
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IKON Lewis
Potbelly is consistently good. The sandwiches are great and they never let you down. I started out eating the AWreck sandwich then I graduated to the Italian. The soups are also great.
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Simrat Singh
I grab salads from here all the time on my lunch break. They are always quick and wonderfully prepared. Corie, Brianna and the rest of the staff are super friendly! Thank you!
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The Pazyamors
Thank you for being open. The food is generally good. Personal favorites are the Wreck and the chili. Macaroni and cheese sounds promising, but really nothing special when I tried it. Service is acceptable to good range-a bit inconsistent. Overall though, appreciate them being open in the evening for those of us out getting stuff done at that time.
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Daniel Quevedo
Delicious sandwiches! My friend always talked up this place, and the hype reflected the real thing! The service was fast, the staff friendly, the ambiance pleasant, and the sandwiches tasty with soft fresh bread and a great spread of available toppings. 10/10, would go again, my new go to sandwich place!
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Michael Bell
Good food. Nice atmosphere. Enjoyed dining at outside tables. Easy in. Easy out (because I knew to use West shopping center exit to turn Left onto Washtenaw Ave at the traffic light!).
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