Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 247 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
19 W Ogden Ave, Westmont, IL 60559
Phone: (630) 796-3412
Hours
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jessica M
Ordered through door dash which ain’t cheap. My mac n cheese looked and tasted like it was yesterday’s scraped from the bottom of the barrel. My sandwich was fine.
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Alma Moreno
I honestly never had a bad experience at Potbelly. They are always on point but finding a BIG bug (alive!!) in your food ain’t it. More than half way down I see it, unfortunately. I understand as a food environment they have to be extra careful and I don’t think this happen. I hope they can make a change and I don’t know if I’m able to be a customer anytime soon. (Yes, a customer care call is been made)
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Kevin Greene
Pathetic — I do not recommend this location.
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Jimmy Tompkins
The service was helpful and really brightened my day! Thanks for going the extra mile — it really shows here. Great food too! A shining light on a hill for which westmont can be thankful for.
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Varun Bhalla
Got a big grilled chicken and cheese. It’s an absolute mess of a sandwich. I can’t believe I paid $12 for this thing. Incredibly messy and an avocado was just tossed in, wrapped outside of the sandwich!
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Joanna Campos
Please train your employees and managers to stop being rude. This location is full of attitude, you place an order and you get ” is that all” after every item you order. If you cancel something out, they get mad… what the heck?! If this is a corporate store upper management needs to get involved. We come here 3x a month and don’t appreciate the rudeness.
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Brittany Wagner
Thank you potbelly for correcting your mistake and redelivering my correct sandwich today. Mistakes happen and I appreciate the ease in fixing it.
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Yajaira Mueller
As a former Potbelly employee, I am infuriated and deeply disappointed at the employees AND manager at this Westmont Potbelly location. I have been to this Westmont Potbelly location TWICE in 2 days… The first time I went was yesterday 8/4/2020 and I ordered a simple Chicken Salad sandwich through the Drive-Thru with a Coke to drink. I drove back to work to find out they FORGOT to add the CHICKEN SALAD to my sandwich and instead gave me a sandwich of just condiments. I called the store and the manager apologized and refunded me my money. I went again this afternoon 8/5/2020, this time I went INSIDE to order hoping yesterday was a fluke. There were NO customers inside, I was the only one there. I ordered the SAME EXACT sandwich and drink. I repeated my order TWICE. The woman working there repeated it back to me, she wrote my order on the bag and started to work on the sandwich. I walked to the register, paid and left. Knowing people make mistakes, I didn’t think I would have to stand in front of the employees and check my meal, but I should have because once AGAIN after getting to work to I checked my sandwich and they FORGOT TO ADD THE CHICKEN SALAD…AGAIN!!!!!!! I have been trying to call for the past 45 min (over 20 phone calls using 2 different phones) and all I keep getting is, “I’m sorry no one is available to take your call. Thank you for calling, goodbye”. This is beyond negligent and embarrassing! I do NOT want to go back there and waste MORE of MY TIME getting trying to get my money back for the SECOND TIME. Attached are pictures of what I am referring to.
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Hamed Mirzamani
Stopped here on my way home. Open up the sandwich and first thing I notice is a piece of hair on the side, turned out to be a very long piece. Sandwich thrown in garbage and will never return to this location.
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Christian P
Good food! They sometimes can take a little bit in the drive-thru but I don’t mind because the food is good! Edit: ordered a salad no tomato or blue cheese and got tomatoes and blue cheese, all while the salad receipt said no to those options. It’s important to see what options customers pick on their orders. Maybe it’s habit to just make those salads regular like always. I get it but blue cheese is nasty! It can ruin the meal for those that don’t like it.
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