Casual chain for sweet & savory pretzels in flavors such as cinnamon sugar & ranch. Based on 35 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
10315 Silverdale Way NW #E – 3, Silverdale, WA 98383
Phone: (360) 692-1586
Hours
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 12–6 PM |
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
Menu
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Reviews
Lucy Gillard
I do have a guilty pleasure for cheap tasting pretzels with that goopy cheese, and these are pretty good pretzels at a pretty expensive price, but the employees here are so mean and look at you like they’re wishing they could evaporate you before their very eyes. I do love these pretzels but we avoid it due to that fact, or if I feel like I have a backbone that day.
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Wendy Bunker
Without a doubt the worst pretzels ever. Sweet and dense. Gave me burning hot, curdled cream cheese. Threw it all away. Waste of $23
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Roseanne M
Would not recommend this store. Poor hygiene practices. No gloves when serving food. Items not refrigerated properly. Leftover cheese is not refrigerated but left in display overnight. Eat here at your own risk.
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Micah Smart
Their staff has terrible manners. Their older lady that works there rolled her eyes at me when I was ordering food. Their food is good, but wouldn’t recommend going there because the staff is just so terrible. They don’t acknowledge their customers at all. Do better. I’ve dealt with Karen’s, and worked with some, but I think roles are reversed in this situation…
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Alexis Kelly
The lady making the food does not use gloves
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Kate Long
The employees made me feel unwelcome
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Christine B.
Recently I ran by Kitsap Mall, and at the very last minute, I decided to try Pretzel Maker again; it has been many years; 2011 was the last time having food from there, to be exact. My family and I decided to stop eating there due to their ability to char the pretzels every time we ordered one. It wasn’t like it happened one time; it happened many times. To top it off, the employees were never polite.
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Amy Corella
I arrived and was looking at the menu with my boyfriend before ordering for a little. The man who works there started to tell us basically if we don’t have cash we can’t get anything because their card machine doesn’t work. It’s not an issue that we needed cash but the way it was said it was more of a, “go way”. They charge extra for a SMALL little bit of tasteless cheese, SUPER oily and highly priced. THEY ALSO DID NOT WEAR GLOVES THE ENTIRE TIME THEY WERE TOUCHING OUR PRETZELS AND THE LADY IN THE BACK WAS PUTTING RAW ONES ONTO A PAN WITH NO GLOVES AS WELL!
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Justin Case
The staff is extremely rude and have a bad attitude. Believe the majority of the reviews. Anybody saying the staff was pleasant is probably a friend or family of the owners.
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Manjot Mangat
LOVE, LOVE, LOVE this location! Have been here many times, and has been a childhood favourite. The family running this business are the sweetest with excellent customer service, attentive to all of their customers, and delicious food! They do their best to accommodate customer needs all while being a small family business. Would recommend this place to anyone
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