Chain offering made-to-order teppanyaki-style Japanese dishes cooked on sizzling grills, plus sushi. Based on 86 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1401 Greenbrier Pkwy #2009, Chesapeake, VA 23320
Hours
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 12–6 PM |
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
Menu
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Photo Gallery
Reviews
Chris Antzoulis
I’ve been getting food from Sarku for years, but at this point I have to say that I’m done. It’s clear they don’t respect customers who order delivery via DoorDash. You pay a premium for the convenience and they give you way less food because you’re not standing in front of them. This is the third time this has happened, so shame on me for giving them the benefit of the doubt twice. This was an order with “double meat”.
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Charlie Angel
A Little Stingy When You Ask For Extra Sauce… LOL!!!
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Kitty Chubby Lang
I wouldn’t recommend buying here. They’ll give you a small portions of food. A bit of chicken teriyaki on top of the fried rice. It’s not worth it for the price that you would pay for.
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M Catherine
I used to come here every weekend when they had the $6 chicken teriyaki special. This is one of my favorite meals it tastes so good. Since they’ve raise their prices I don’t come as often, I’ve noticed the prices are being raised and the portions are getting smaller. A while back they got smaller trays. Tonight I went up there and paid nearly $10 for this tray. A tray only half full with little to no rice, hardly any vegetables, and hardly any chicken. There were guys in front of me that had full trays so I asked why mine was empty when the people in front of me was full, and I was told I had the correct portion. I don’t care how good the food is I’m not spending $10 for half a tray of food. Super disappointing, I wish they had handled this better.
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Hannah & Bella
Fraud! Scammers! Check your bank transactions right away. They acted like your card didn’t go through but when I checked my mobile bank app, my debit card was charged twice.
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Shaune Murphy
Today 31 Aug 2022. I have been to this Sarku at Greenbrier Mall for many years and I continue to get the same chicken and shrimp teriyaki with no vegetables but extra rice in place of the vegetables. The younger employee there gave me half a plate of rice and I asked him for extra rice in place of the vegetables he said, I gave you extra, I stated that the gentlemen in front didn’t get vegetables and he has a full plate of white rice covering the whole styrofoam try. The gentlemen in front of me agreed and asked the young employee to add more for me. The young guy got loud and said I gave you white rice. I said we shouldn’t argue over this and he walked away mumbling something. I asked him did he say something in Spanish because I speak Spanish and heard the foul language, he stated he spoke english. I asked for vegetables and he refused. Then a young lady two spaces ahead(standing there with me) of me stated she asked for fried rice with her teriyaki and the young man stated no you didn’t, she stated yes she did. He stood there and wouldn’t change her order to the correct order and made her take it in which the young lady had no choice. There customer service was absolutely unprofessional in the way they handled mine and the young ladies. Maybe it was a language barrier mistake on thier part but the employee was very unprofessional. This review deserves an email back from the owner. No one should have to go through this, especially two people in the same line. Maybe add measured scoops to ensure and show the consumer the proper amount. Last time I come there, horrible unprofessional service.
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It4
Why are you guys giving smaller fried rice portions to certain kinds of people? We tested this 5 times at this location and you do it every time. You give a full scoop less rice for the exact same dish to certain kinds of people.
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Loi Huynh
Taste is not what it used to be anymore. Price increased, while quality and quantity goes down. I ordered extra meat for an extra 5 small pieces of chicken. Shouldn’t cost 1.99 extra for that.
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Sid W.
The rude guy taking orders tried to tell me I didn’t order fried rice, had to make a separate order for it. The spring rolls were STOLL FROZEN! On top of that, they laughed at me when I asked for chopsticks. Wouldn’t go here.
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Sarah Anubis
I enjoy eating at this place and haven’t had any problems with portion sizes. I will agree the staff wasn’t very helpful/borderline rude but it’s not that big of a deal since it’s quick food in the mall. I get the bento box and have yet to be disappointed
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