Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard. Based on 7 reviews, the restaurant has received a rating of 4.3 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
366 Columbus Ave, New York, NY 10024
Phone: (646) 747-8770
Website: https://www.shakeshack.com/location/upper-west-side-ny?utm_source=G&utm_medium=local&utm_campaign=google-local
Hours
| Tuesday |
10:30 AM–11 PM |
| Wednesday |
10:30 AM–11 PM |
| Thursday |
10:30 AM–11 PM |
| Friday |
10:30 AM–11 PM |
| Saturday |
10:30 AM–11 PM |
| Sunday |
10:30 AM–11 PM |
| Monday |
10:30 AM–11 PM |
Menu
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Menu Photos
Photo Gallery
Reviews
Jeremy Keesee
We all know what it is, Shake Shack is consistently good but this is about shouting out the staff. Last Saturday (8/12) around 2pm there was a logjam of people in the lobby, elbow to elbow.
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The Laughing Lion
Cashier and employees have really poor attitudes and no customer service skills.
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Cynthia TS
This is the 2nd time eating Shake Shack, we ordered right meals which we love.
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Luca Lozzi
This Shake Shack is located right next to the American Natural History Museum, that’s why we decided to stop here to grab a quick lunch before heading in.
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America Toribio
The burgers are good but is not the end of the world. The shakes are good and creamy, my favorite was the tiramisu. They have restrooms downstairs. Is VERY crowded, I recommend you order online and pick up. The service is good though. Burgers does not include fries, you gotta pay them separately.
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Jessica S
Stopped in for lunch after walking the American Museum of Natural History. The walk up kiosks made ordering easy especially at the height of lunch time. While the first floor seating was taken we were able to find plenty of open seating downstairs. The tables were not properly cleaned in-between customers but with the high traffic area we didn’t mind doing a quick wipe down. Our food was read in less than 10 mins. Chicken sandwich and chicken bites were hot and tasty. Fries were not hot, more room temperature and subpar. The shake flavor selection was small. We choose the mini size and it was a perfect way to end our meal.
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Nici Swan
Great burger and drink venue. Really tasty vegan burger option, nice crinkle cut fries. Mango and passion drink was just a squash though but all ok.
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Friday Saleh
The chocolate shake was so good! This was a bit of a splurge for me, but I don’t think I would get the burger again even though it was a really good. Little trick: downstairs there are a bunch of tables that not a lot of people use, so it’s nice and quiet! I would get the shakes again and I recommend dipping the fries in the shake 🙂 !
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Michelle VB
One of the very few American fast food chains I’d love to have in Europe. Great crinkle cut fries and burgers! And the strawberry milkshake was pretty good too
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der münchner
great shake shack burger store. two levels – so there are always enough sitting places. shake shack even give me a new limo drink when i accidentally dropped my drink. The burger was always great and dilicious – price little bit high as usual.
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