Your local Grafton Subway® Restaurant, located at 100 Worcester Street brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. Based on 67 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
100 Worcester St Space #70, Grafton, MA 01519
Phone: (508) 839-9595
Hours
| Monday
(Labor Day)
|
9 AM–8 PM
Hours might differ
|
| Tuesday | 9 AM–8 PM |
| Wednesday | 9 AM–8 PM |
| Thursday | 9 AM–8:30 PM |
| Friday | 9 AM–8:30 PM |
| Saturday | 9 AM–8 PM |
| Sunday | 10 AM–5:30 PM |
Menu
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Reviews
Michele Bock
This Subway generally has only 1 or 2 employees on and rarely has employees who can communicate in English.
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Travis Thomson
Ordered some subs to take to people at work, ordered and paid before heading over. When I arrived they did not have the order ready, they had received it but said they do not make orders in advance. There was a long line, so I figured I would try my luck elsewhere, so I asked for my money back, the server said no. Being that I did not feel like losing $40+ I said fine I will wait for you to make it, the guy there giggled but did not say anything. Other customers get serviced, the guy looks at me and says “What do you want? I thought you were in a hurry” with a big grin on his face. I replied “Well since you will not give me my money back I would like you to make the order”, then the dude just gave a huge eyeroll and literally laughed at me. After more giggling he made the order, all the while giggling, looking at me then laughing. So I get my order, though it was thoroughly crushed, which I suspect was intentional. Received an email survey, filled out the experience and Subway corporate replied and was told yeah, that guy is nice, not sure what was the problem, since you don’t live in CT I can’t help you. Doesn’t make sense to you? Does not to me.
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edaniel43 Daniel
Felt so bad for workers. Went in yesterday and it was so hot, it was unbearable. Thermostat read 89. Workers said that it’s always hot and it was 93 at lunch time. Place should be shut down. I am putting in complaints with BBB and attorney General.
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John R
Not well trained. Employee didn’t understand ingredients for Spicy Italian sub. She missed a key ingredient- capicola. She also didn’t seem to understand my request for oregano on my sub. Big disappointment. Seems like Subway has gone downhill since introduction of new menu. Employee training is totally inadequate. Overall, the ingredients on the sub were quite skimpy.
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Cher by Photography
UPDATE: Took my daughter for a quick meal. She enjoyed it. The woman working was alone, but she did a great job getting us out quickly. Just ok…last time I was there for lunch the girl was all alone. Once I saw her refill the lettuce from a big bag, I was disappointed…
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AnnReb
I just want to share a quick review of what my husband and I observed during our visit to Grafton Subway back on Saturday, 7/30/22 around 6:30-7:00PM. We go to Subway every Saturday after doing our grocery shopping. Ana was on by herself. When we arrived she was doing orders for four people before us. When that was finished, she ripped off four or five on-line orders. She said to us that it would be a few minutes. She very calmly and in a steady pace put together these on-line orders. As soon as she was done, these customers arrived to pick their orders up. Again, she calmly took care of these customers. Then she took care of us in a calm and thankful manner. Of course, it helps that we are patient people understanding what was happening and that she was alone. But we give 5 Stars to Ana for doing such a great job during such a busy time. We were out in no time considering all the orders she needed to prepare. Thanks!
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Faye Baker
We ordered 2 meatball subs through the app. Arrived at store, was told by woman working behind counter, she was out of meatballs and to pick something else. Well, we didn’t want something else so we asked for a refund for our on app purchase. She said “no, just pick another sandwich”. Again, we said we did NOT want something different. She proceeded to say “come back tomorrow; I will have meatballs then.” Seriously?!? My husband calmly said “I want my refund please.” She proceeded to take cash out of tip jar on the counter and threw it across the counter at him. My husband is the most patient, kind man. He was so furious, and couldn’t believe her rudeness!! This is not how Grafton community businesses treat their local customers. This subway location will NOT be visited again!
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Lisa D
Placed an order on the app and received an error message that the restaurant could not fulfill my request, however it stated that the order would be ready in 15 mins. There was no trace of this order on the app, and my checking was charged for the order. My husband tried to call and no one answered. He had to drive all the way to the location for the employee to turn him away. She kept telling him that she didn’t understand and basically told him to go home. So now I get to battle with my bank to dispute this charge. Needless to say I will NEVER be eating at a Subway again.
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Cheryl
Went on a Sunday at about 5:30 pm on my half hour lunch break. Got there and there was only 1 person working and 3 parties ahead of me. Wish they had a second person working, but sometimes this is just how the cookie crumbles. So i waited thinking it wouldn’t take 15 whole minutes to get to me. And then, I come to find out they are out of all breads except the Italian her and cheese; the only one I don’t like. I’ve never had problems like this before with any subways I’ve gone to (and I’ve been to a lot). If I wasn’t restricted on time I wouldn’t be as angry but like dude, tell people when they come in that your that out of stock of things instead of making them waste so much time.
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MeconiumHappens 2u
I don’t normally write negative reviews, I try to sort things out, however I feel that this has been an escalating situation with this particular store.
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