Monique Ellett
Chicken shack has long held a place in our hearts. We did get some rotten coleslaw one time. I always wish places didn’t charge for sauces and they once had these shoestring fries that were exceptional. Despite these grievances- the chicken is very good. The salad was a surprising smash. It really is a good place to eat as long as you pass on the expired slaw. The macaroni and cheese was very good but the portion was itty bitty.
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Larry Berg
The buffalo chicken fries, although had good sauce, had dry chicken which was tasteless, and the fries were excessively salty. Without the cheese, buffalo and ranch sauces, that dish would have been inedible. The chicken strips themselves, although served hot right out of the fryer and we were eating inside the dining room, were dry and stringy! And, the batter was tasteless, as well as the chicken itself. The chicken was obviously not marinated at all, and no spices at all were included with the batter. Combined with the dryness, it was just terrible. Nice decor and the atmosphere was fun and inviting. The service was very good. They even took care of me when I complained about the macaroni and cheese, which was terrible. It had grainy cheese that tasted like it was straight out of the box, and the macaroni was so overcooked, that it turned into mush when you touched it. After I complained about the macaroni and cheese, the very nice guy behind the counter replaced it with some chicken and fries. Although the fries were properly cooked and served hot, they were too salty. And, you already know what I think about their chicken. No flavor; dry; stringy, and tasteless. I don’t see a reason to ever come back to The Chicken Shack. After all, we were served a hot meal directly from the fryer, ate in their dining room, but it was still dry and tasteless. What are people getting after delivery? The only reason I gave two stars is because they were very friendly and had good service and it was a nice atmosphere.
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Xiomara Canchola
I’ve been a consistent customer of chicken shack for a couple years now . I always come to the one on sunset by the smiths and it’s always had exceptional service and great food quality until today. Service was great however the food was extremely drenched in oil , the chicken and the fries looked old and as if they were refried. I will definitely come back please don’t disappoint
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Tranice Wiggins
Yoo not only was this some of the best tenders and fries i’ve ever had but this was also the best customer service i’ve ever had. They definitely make you feel welcome! i will be going back 10/10!
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Turok Stone
There sauces are great and the fries are good. Unfortunately the tenders were way overworked, inedible. I recommend to change the strategy on cooking temperatures.
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Jinsub
Just stopped by for my lunch, and Ed helped me out. One of the most personable and down to earth guys I’ve ever met. His customer service is top notch, you can’t teach this kind of stuff! Definitely a powerful asset to this company!
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Vanessa Brown
John made the entire experience GREAT! He offered us samples of the sauce flavors after he asked if we were new patrons. He also made PLENTY of suggestions on great first time picks, and his favorite things offered on the menu. Once we got our food, he checked in on us multiple times, brought us anything we needed or asked about… he truly made the experience memorable. This small restaurant packs a punch! Great service, great flavor, and large servings! DEFINITELY recommend!!!
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Julio Garcia
Great Chicken and Customer Service !
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Tips From A Bellman
This was my first time going to a Chicken Shack . I have heard a little about them and seen a few , but never tried till today . I have to say they have a steady amount of business in this location in this Smith’s Grocery shopping plaza . I was at Sunset Park today for the Age of Chivalry , also first time , and I don’t get to the Green Valley area much anymore . I lived there when I first moved to town in 1991 , but now live on the Westside .
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Craig Lancaster
I have been coming here since 2005 when it was chicken bonz. The last few years have definitely seen a decline in food quality. More so if you come during the dinner hours. The chicken is overcooked/dry and tough to chew. The fries aren’t what they used to be. Hopefully something changes. If I do try it again it will be in the lunch hours.
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