Jason Tang
Pretty impressed. I usually see a long line here so figured it had to be good. The only knock is i dont think i got grilled onions on my burger or if i did they need to triple it.
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j c
1st time visit, I grew up in Rancho San Diego an never had the opportunity to enjoy this burger joint. Glad they are back in my old stomping grounds. Delicious burgers and very filling. Hard to believe they been around since 1969 an I’m only hearing about them now. Open grill cooking concept similar to 5 Guys.
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Spencer Stevens
Today at approx 3:00 I went through the drive thru and ordered a spicy crispy chicken sandwich. I was asked if I wanted a combo and I replied no thank you but I would like a coke. I was then asked , are you sure you don’t want a fry? I appreciate the attempt to upsell but I was clear with what I wanted and said no already.i kindly teplied no thank you. I got to the window to pay and gave my card. I was asked if I ordered a sprite and I said no, a coke. I was given my coke which was followed by my receipt and food. I exited the drive thru and parked in a stall. I realized they gave me the wrong sandwich, a crispy chicken sandwhich. I looked at the receipt and aure enough the receipt had the wrong sandwich listed. I went back thru the drive thru and advised the rep that I received the wrong sandwich, that I ordered the spicy crispy chicken and not the crispy chicken. For the person reading this that is unfamiliar, they are two totally different sandwiches. I was then, to my shock, told “no, you ordered a number 9 which is a crispy chicken sandwich”. Still in shock Isaid ,” no, you’ll recollect I did not order a combo, I ordered only a sandwich and a coke. In a nasty voice she told me to pull around. When I pulled up to the window I handed the rep the untouched and unopened sandwich whcih she took from me saying my sandwich would be right out. She had not noticed I had my receipt and my card kn my hand. At this rate I felt uneasy about the whole transaction and felt that the staff may do something to my food so I wanted a refund instead. I let her know I would like a refund. She left the window, I assume whole she staffed the manager, and returned advising me that I would have to give her my credit card number , name, and phone number so that she could hand write it down for her manager to process the refund. I exclaimed my concern about providing my credit card number for someone to write down for security purposes. She, again, left the window to consult manager Kathy. She returned to day she only needed the last 4 of the card, my first name, and phone number. Despite my curiousity abiut why they would need my phone number I gave the requested information. I was advised the refund should process today but that it may take a few days to hit my account. This was all a really unfortunate experience and disappointing because I enjoy this company’s food. I think this experience is going to make me not want to come back.
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danny S
Fantastic hamburgers. Better than in-and-out. Very good service.
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Telara Sky
When in El Cajon, stop in at “The Habit” for a most excellent dinning experience!! Fantastic Food, Service and Atmosphere. I recommend using the (Mobile Order) so upon arriving pick up and go!! I DON’T recommended using the (Drive Through) you will be waiting 30-45 minutes (or more especially on the weekend) in line and then have the headache of getting out of the parking lot!? Dinning in is nice but (mobile orders and to go orders) will have preference over in store diners. So may want to make that order to go!? The “Habit” will become your HABIT today!! We returned a second time adding the Hershey’s chocolate shakes to our order, WOW SUPERB!!☺️
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BRANDI B
By far the worst Habit location I’ve ever been too. They will over salt everything you order. I ordered 2 lettuce wrapped double chars, a kids chicken and fries and 2 regular double chars with fries. My lettuce wrapped burgers were pink and cold and my kids chicken was fried too hard like my kid could legit snap the chicken there was no way he could even eat his food. And ALL the fries were so soggy. I called and they said there wasn’t anyone to talk to in management. And so I put in a request online. Still nothing, I called and left a voice mail for customer service, nothing it’s been almost a week. I’m pregnant and my 2 lettuce wrapped burgers were not edible what’s so ever. Go to mission valleys location you never have to ask them to properly cook your food their.
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Paul Kelly
This place has a tasty burger. Made fresh. Got to love a fresh hand-made burger. Service could use a bit of work, our order taker, instead of handing our receipt, laid it on the counter. But overall great place.
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Amelia M.
I have came here a few times since it opened and I have enjoyed it every time! I loved their kids char burger because I like my burgers plain. Their chicken bites are also very good and the restaurant is clean and modern. A big improvement from the Burger King that was there before! Overall, I loved this place and will be coming back often!!!
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Kathryn Henderson
I’m wish I could leave a better review, but nearly every order I get is wrong. Forgotten items, etc. Tonight I said easy mayo and the burger had EXTRA mayo. I don’t think I’ll be coming back. It’s important to get orders correct, especially when food is so expensive.
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Alfredo Alvizo
The food is always delicious and fresh, the very few times something was wrong they were more than able to correct my order and the staff is friendly and attentive both inside and in the drive thru
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