Unassuming kitchen turning out personal pizzas & meatballs with various toppings & sauces. Based on 291 reviews, the restaurant has received a rating of 1.7 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
Terminal 2, 100 Terminal Dr, Fort Lauderdale, FL 33315
Phone: (954) 359-8508
Website: http://torn-basil.keeq.io/
Menu
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Reviews
Mitch
I had the meatball sandwich and it was a nice tasty portion of food. I do recommend it.
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Thomas P.
What a dismal experience! I should have heeded the bad reviews but there is not much else in terms of restaurants on Terminal 2 FFL. After standing in line for a sit-down meal for 30 minutes the hostess waved me to come over to the bar even though there were empty tables, she seemed to be the only staff other than the guy behind the bar, who was ok as he was relatively quick to get my drink and food order (the latter only after asking him for the menu!). I ordered the Little Italy Pizza and it looked nothing like on the menu picture (see photo). It tasted like stale microwave pizza. But the most offensive thing was the plastic plate and cutlery it was served on! Seriously unsustainable! Can’t you invest into some dinnerware and cutlery, serving thousands of people every month in this busy airport? Avoid this “restaurant” if you can!
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K McAllister
Don’t ever get stuck in this airport and think anyone from this restaurant is happy about thier job, has the food available, or knows anything about customer service. Clearly the older man and woman hate their jobs and people. The service was horrible, attitudes very nasty, and clearly, no managerial or organizational management experience. They need to start all over. We were in this airport for over 4 hours and couldn’t even get a decent meal. It horrible to see such miserable people at work. I will not spend my money here. You shouldn’t either!!! Rude and miserable employees.
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Greg T
Place needs a ton of help! Call John Taffer!
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Angela
Met my needs for beer and pizza. I was wary based on the reviews here but I found the pizza just fine. More flatbread than pizza, but the topping were fresh. I had the Grandma which is topped with tomatoes, mozzarella, and pesto. The tomatoes were canned (which is fine by me) but the mozzarella and pesto were fresh which I really enjoyed. Pair that with a Sam Seasonal and you have a decent pre-flight meal in an otherwise lacking terminal. The bartenders were super friendly and helpful, too. I’d come back.
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julie mcknight
We got in line for two takeout pizzas at 1:50 and finally walked out with our food at 2:35. They were handing out three pizzas every five minutes. The pizza was wonderful, the people not so much. One man busily making pizzas, one man dishing them up and handing them out. Three to five managers standing around not helping. In fact, they were ridiculing the man dishing up the pizzas loudly in front of all the customers. I hope he quits because this company is not worthy of having hardworking employees with incompetent managers. A message to the owners..review the footage from April 8, 2023 during this time frame.
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Lori Lohmeier
What a horrible experience! The sign said wait to be seated, after waiting for 15 minutes and not even getting acknowledged, we went over to the To Go side and ordered. After getting our order we went to the other side and proceeded to sit down and eat! We were told we had to leave because we got our food to go!! The lady was very rude! I wish I would have read all the other reviews before eating here!
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Dee Dyke
If I could leave 0 stars I would! Sat at the bar for 15 minutes before getting acknowledged. I was then asked what I would like and I told the bar tender. Another 15 minutes go by and a couple sits down and they are waited on instantly. I grabbed my bags and left. Stood in line for another 20 minutes to buy a can of wine. Stay far far away from this place!!
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Victory Whittaker
My husband and I were seated at the bar of this restaurant on 2/27/23. There was a Caucasian gentleman who was seated at the same time as my husband and I. The gentleman next to us received a menu promptly upon being seated, received food and a drink before Michelle even acknowledged that we were there. There was also a Caucasian woman who was seated about 5-10 minutes after we were seated and she received a menu and prompt service as well from Michelle. About 5 minutes after Michelle gave the gentleman next to us his food she then asked if we had been helped and when we said we hadn’t she finally gave us a menu. After receiving a menu we did not receive any further assistance. My husband and I decided to leave after being at this bad for about 45 minutes without water or anyone taking our order. I have never received such poor service. The bar was not busy and as I stated the Caucasian gentleman and woman that were seated at the same time as us and after us were well tended to, he finished his food and drink before we decided to finally leave. I hate to say but it seemed as if we were invisible and I have never felt so uncomfortable and experienced such racism as an African American couple. When we finally decided to leave the woman who seated us asked why we were in the waiting area again and we explained to her what happened and she was able to bring us to the on site supervisor who offered us some assistance.
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Jason Webber
Food is 2 stars, service is 0 for an average of 1. Charging an additional 18% gratuity is fine, but if you do that you better provide great service. This service is absolutely garbage. I would almost rather go hungry than go back.
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