Fast-food burger chain serving sides such as chili & baked potatoes. Based on 27 reviews, the restaurant has received a rating of 1.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1 Galleria Dr Suite Fc 6, Middletown, NY 10941
Phone: (845) 673-5990
Hours
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–8 PM |
| Sunday | 11 AM–6 PM |
| Monday | 10 AM–8 PM |
Menu
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Photo Gallery
Reviews
B J
The worst!! Slowest service ever! First, I was the only one on-line when I approached the order cashier. A “worker” walked past me a total of 4 times, going to the back area and coming back out, never acknowledging me once, 4 times!. Finally someone came and took my order. Order took forever and while sitting and eating I watched as the line got longer and longer. At least a dozen people got frustrated, gave up waiting, and left the line. Get it together!!!
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Nan Wang
Ordered drive-through. For the first time, the kids meal did not include a free frosty. I asked for cheese burger but there was no cheese. And I didn’t get a receipt so I couldn’t tell if they charged me a cheese burger or hamburger… do not recommend.
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Lindsey Minkus
After this wendys reopened with new owners it’s a mess. During hours of operation they’re playing loud rap music and can’t hear their customers. Want sauce besides ranch or ghost pepper?, put of luck. Want apple juice or chocolate milk?, out of luck. I only ordered 2 4 pce chicken kids meals and was served behind 3 other customers, who ordered after me (and one ordered a 10 pce meal?!). Then I watched a worker slide over the counter they put food on. Such a shame to see it like that. I won’t return.
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The LoneWolf
Food is poorly made “employees” are rude and give nothing but attitude. Obnoxiously loud music played during business hours. I’d eat literally anywhere else.
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Lisa D
It is lunch time and my nuggets were cold, half of the bun of my burger was hard and all around the sides, the burger it self was only warm. I was not given any napkins, which should be automatic, and no offer of ketchup. It got one star because the fries were hot and I had some bubbles in my sprite…
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Abby Kelly
If I could give this place zero stars, I would. The customer service was probably the worst I’ve ever experienced in food service. All three employees that were working there were dragging their feet, dressed unprofessionally, and rolling their eyes at customers. They didn’t have any sauce, any salads, any soda, any toys for happy meals – without apology. Obviously the expectations for a mall fast food place aren’t very high, but the staff here took it to a new level of low. Their attitudes were horrible, they messed up several food orders including ours, my kids waited 25 minutes for two 4 piece nugget meals with water. They were playing loud music, ignoring customers, etc. overall it was just a mess. When someone asked to speak to a manager, they were told that 2 of the employees there were both managers, neither of which cared what the person had to say. They stared blankly without response and then continued to sloth about with no regard for what the customer said. No work ethic, no people skills. It’s a shame for the mall. Definitely will not be going back there!
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Glenn Michalak
Terrible service. Did a mobile order and saw other orders being given out and then saw mine sitting on the counter. Employees dressed unprofessionally, don’t greet you or say thank you. So I guess they don’t need my business. What a shame because their chicken sandwich is better then McDonald’s.
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Evan Faracca
A horrible wendys. Pure carelessness. They should be shut down. I don’t know how people go there
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Michael Bildhauer
I have order 2 Jr cheeseburgers and a 10 pieces chicken i got one hamburger and one cheeseburger and the 10 pieces was a 8 pieces one this is the second time they mess up my order I don’t think I am going back there they keep on messing my order up
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lucas chappetta
I go this Wendy’s almost everyday I work and the last three times I’ve tried going there they have gotten my order wrong. Because of them messing my order up I don’t get to have a dinner tonight.
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