Fast-food burger chain serving sides such as chili & baked potatoes. Based on 485 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
660 E Main St, Pulaski, VA 24301
Phone: (540) 980-2485
Hours
| Wednesday | 6:30 AM–2 AM |
| Thursday | 6:30 AM–2 AM |
| Friday | 6:30 AM–2 AM |
| Saturday | 6:30 AM–2 AM |
| Sunday | 6:30 AM–2 AM |
| Monday | 6:30 AM–2 AM |
| Tuesday | 6:30 AM–2 AM |
Menu
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Photo Gallery
Reviews
Jeannie Dubois
Lack of cleanliness, service, and management. Do Not Use mobile order and highly recommend to save yourself the time and aggravation. Completely disorganized, no management skills at all. The MOD decided to leave the busy drive thru and front lobby full of customers to got talk and hold a puppy in the foyer. Floors were nasty with food all over station and drink area. When I complained about waiting for so long for a mobile order, at this point at least 20 minutes after my order was supposed to be ready… the manager on duty, Crystal said, I am sorry we are busy right, which in a normal situation I would agree but my response was “why leave your staff to go hold a puppy in foyer in ‘your busy’ period”. If you’re going to use that as an excuse, at least think about what you’re saying so you don’t look like an idiot oh yeah, and here’s a picture of the manager holding the puppy.
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Gracy Jamison
Great fresh, fast(for supper time on a Saturday), and a correct order of food. The service and food were seriously better than any other fast food from Pulaski we have had in months! Bonus was it was all fixed correctly and nothing missing! Gr8 job Wendy’s and employees working this evening from 530p-7p!
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David Tribble
Ordered through the app for dine in. I got to the restaurant and checked in on the app as directed by the instructions. According to the app my food would be made after checking in (1237). I waited for a long time while other orders were placed and made after mine was supposed to be made. One person was working the front. There were five maybe six working the kitchen/drive thru area. Someone that ordered after me, brought a chicken sandwich back because it was raw and she asked for nuggets instead of getting another chicken sandwich. I watched a kitchen worker make that sandwich again for no reason. There was a door dasher that came in after me and that order was made before mine. Finally at around 1p, the lady at the front acknowledged me and I told her I was waiting on my mobile order and I said that I wanted to cancel it instead since my food had not been made. She pulled the printed order from the fry area so obviously someone had taken it off the printer and put it up there, but it was ignored for 23 minutes. I was told that they couldn’t cancel my order. I would have to do it through the app. I looked while I was there and there was no option to cancel the order since I had already finalized the transaction for my food to be made. They weren’t slammed and they had plenty of people to complete my order when it was received. This was just supremely poor customer service which is a reflection of supremely poor management.
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Sarah Ponce
This place is absolutely filthy, it needs to be reported to the health department honestly. You literally stick to the floor as you walk. There’s hardly any staff, they’re all overworked and I’m sure underpaid, and we just asked for a refund and left because we had been waiting so long and honestly we didn’t want to get food poisoning anyway. This place needs to be shut down. I feel so bad for the staff, it’s no their fault.
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Crystal Stowers
Stopped by on our way home from a Wake. I almost always have a perfect experience here. My food is always fresh and in three years, I’ve only had an oopsie with my order maybe twice. It was fixed (given the wrong order) promptly and they were apologetic.
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Jerry Sumner
Service is friendly, food is ok, carpeted floor in the dining room appears to have been there since before the restaurant was built. Don’t leave your feet on it too long or they’ll get stuck.
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Azlin Chapman
For the last 4 times I’ve gotten food at this place the service is extremely slow. They can’t handle more than one person in their drive through lane and every time I order there half my order is not correct. Ordered a couple honey butter chicken biscuits and they give me plain biscuits. Management needs to be changed bad!!
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Candida Clower
Polite managers and some staff. Sometimes gotta wait a few mins before someone comes to the front, to assist you. Night shift drive thru is extremely slow.
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Amy Porter
The customer service here was absolutely horrible. Our order was wrong, when we went to exchange it they cussed us and refused to refund or make the order again. I have never seen such bad customer service in my life.
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Jeffery Lineberry
Went through drive thru..it was better than usual..Wish yall would keep serving a grilled chicken.with lettuce and tomato.I don’t know what kind of sauce was on it but they said the chicken bacon ranch wrap replaced it..its not fair to my wife cause she don’t like ranch..gezzz..no one serves grilled chicken sandwiches…why?
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