Fast-food burger chain serving sides such as chili & baked potatoes. Based on 936 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
7560 NW 186th St, Hialeah, FL 33015
Phone: (305) 826-1355
Hours
| Saturday | 6:30 AM–3 AM |
| Sunday | 6:30 AM–1 AM |
| Monday
(Labor Day)
|
6:30 AM–1 AM
Hours might differ
|
| Tuesday | 6:30 AM–1 AM |
| Wednesday | 6:30 AM–1 AM |
| Thursday | 6:30 AM–1 AM |
| Friday | 6:30 AM–3 AM |
Menu
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Photo Gallery
Reviews
Harry Palenzuela
God only knows how many times I’ve given this store an opportunity to redeem itself but unfortunately the poor service continues. Only three staff persons handling the drive thru, kitchen and diner area. Wendys corporation should really reevaluate the franchise owner’s integrity because it’s not getting any better. My family and I have literally walked out on all last three visits because it just takes too long to serve customers.
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Melissa Williams
Worst experience I have ever experienced! This breakfast manager should be fired. I went through the drive through and the lid to the coffee that was given to me was not closed all the way. The coffee spilled all over my hand twice and burned me. She saw all of this happening as she was standing right there by the window. I even heard her saying you spilled coffee on her to her worker. She didn’t say anything to me. My hand was dripping with coffee while she was too worried about one car behind mine to get that order correct instead of acknowledging what just happened as a manager. There was literally only one other car in line. I couldn’t believe what was happening. I asked her are you the manager? She said yes. I said do you not see what just happened? She replied with a stank attitude and said yea… and nothing else. Not an apology nothing at all. I said what is your name? She refused to give that to me. I said I need my receipt and corporates number she said the receipt machine is broken. I said well I need my receipt. She closed the window on my face. I had to end up going inside to ask for my receipt again and she proceeded to say the same thing that she didn’t have a receipt for me. Refused to give me her name again. The woman called me out of my name and all. She called me ratchet. This is the type of workers that Wendy’s hires and managers at that. So sad. I was able to get her name because I had to call the police. Oh and after all that I had missing items in my bag. Her name is Lavercia Parker! She represents Wendy’s!
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Reneish Codner
I am dining there now. I must say this has been the worse customer service experience I have ever received anywhere. I came in and nobody smiling. The first thing the young lady asked me is if I’m Uber eats. I asked her if that’s why she didn’t respond when I said “ good evening how are you “ she said yes then said oh I have on a headset. She still didn’t return the courtesy or apologized. She took my order: got my cold fried she gave me the bag. I asked for ketchup, she went in to grab an handful of to packets of ketchup and threw it in the bag. She started to gallivant with the other team member that was there he has dreads or cornrow . She proceed to play and came around the counter and took up a scooter saying she was going to throw it in the garbage and using expletives. The other team members came out and sat at a table vaping. They saw me and with no respect for the customer that’s still inside. After all that they were very loud as if they were a bunch of bad siblings . Absolutely worst restaurant I’ve been to. I know what customer service is and what is not. THIS ISNT IT.
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Beatriz Suarez
Please !!!! Don’t EVER go to this Wendys!!!!!!!
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Andrew Keigans
A bunch of crooks they tried charging me $12.56 for apple pecan salad it only cost around $8 they tried charging me $3.50 for a LG water CROOKS
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Ernesto Hernández López
It is one of my favorite places because of the attention and how fast they do it
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Nancy Romero
The worst service I have ever encountered with their staff. On top of that they always have something wrong. They either don’t have sodas, bread or they only accept. Won’t be going back to this location
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Elizabeth Chirinos
I don’t know if there is no supervision or if it doesn’t matter about health and keeping this place clean, but the truth is that it is very unfortunate to come to eat in a place and see everything so dirty and ask them to please clean the table, the kids are hungry that’s why I just decided to stay
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João Vitor De Laia
Slow service. Thru see you coming and pretend you are not even there
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Ava
If I could give this place a zero I would!!! There is a manager that goes by the name of Mario that is super rude!! I walked into the lobby to order some food with my fiance and he just kicked us out saying it was closed. I showed him the sign outside clearly saying the lobby closes at 10. We came in at 9:30 so we had time to eat and leave. He was super rude and cursing at another customer. Super unprofessional!!!! Never coming here again.
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