Fast-food burger chain serving sides such as chili & baked potatoes. Based on 816 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
696 E Main St, Prattville, AL 36067
Phone: (334) 361-0421
Hours
| Thursday | 6:30 AM–11 PM |
| Friday | 6:30 AM–12 AM |
| Saturday | 6:30 AM–12 AM |
| Sunday | 6:30 AM–11 PM |
| Monday
(Labor Day)
|
6:30 AM–11 PM
Hours might differ
|
| Tuesday | 6:30 AM–11 PM |
| Wednesday | 6:30 AM–11 PM |
Menu
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Photo Gallery
Reviews
Grant Hughes
A very new looking Wendy’s. I come here probably once every week and the staff here is usually very nice to me. Sometimes I have been pulled up, but it’s worth it because the food is always very fresh! It’s nicer then the other Wendy’s by the interstate and it is more local. Definitely recommend! Overall, very nice place to get some fast food!
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Andy Mo
Maybe turn off carry out in the app if you’re going to close the dining room. I chose carry out because I didn’t want to sit in the Drive-Thru with 10 cars waiting for my food. On top of that give me an attitude when I asked about it. Could also apologize for the inconvenience and put a note on the door. To top it off, I got 9 nuggets instead of 10.
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Andrew Guckian
They are complete liars. I called and they told me they close at 11pm. Not even two minutes later when we pull up to the drive thru, the automated system said they were closed. We thought it may of been a mistake so we went to the window. Everyone was looking at us and hiding. We then attempted to call 3 times and not one answer.
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Charles Harris
After leaving the Millbrook Wendy’s where I ran out of patience with waiting to place a drive thru order I ended up here. When the person asked for my order they were really rude and obnoxious and I had not even said anything yet. I placed the order and drove around to the second window to pay. My experience at this location is that the person who was staffing the drive thru treated me like I was bothering them to order a breakfast sandwich. Further the person was not attentive as I clearly stated I wanted the breakfast sandwich with the home fries. After placing the order, she said what kind of sandwich you want? I had to spell out again the crossiant breakfast sandwich with fries. The point I want to stress is this or any other business will not survive with people who have poor work ethics and no customer relation skills. To be honest, it does not take a lot to do your basic tasks in a simple and dignified way. Customers should not have to bear bad attitudes and poor services where you are spending money which pays wages. Bad experiences at two Wendy’s locations within 8 miles of each other. Wendy’s, you have a real problem that desparately needs a resolution.
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Don Greene
I always go through Wendy’s to get me 3 large Burger patties. And it’s been a week because I was on vacation. So when I go back through for the 1st time in a week I’m told that they can no longer sell me just the Burger patties. That they would have to ring it up as a hamburger and charge me the full price. I’ve been doing this for over a year to stay low carb. It’s never been an issue until now. I do the same thing at McDonald’s and I do the same thing at Burger King from time to time. With no issues. I will no longer purchase any food including my children’s food from Wendy’s. They have lost a customer. I know that doesn’t mean anything to them because they have so many customers but that’s OK. I hope they have a prosperous wife making people unhappy.
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Jackie Strickland
I ordered through the drive thru. The wait time was minimal. I received what I ordered. It was well prepared. The employees were polite and helpful.
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Michael Pena
My food was ordered and being served in literally under 5 minutes. The food was FAR beyond my expectations in terms of freshness and quality. Restaurant was nice and clean. Employees were friendly. I don’t leave reviews often, but I had to today. Genuinely happy with the entire experience through and through.
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Shelly Pomerleau
They say they close at 11 but I have found out that they close whenever they feel like it I went at 1039 one time and they were just about to close but they took me anyway then I came back the same time the next night and they were already closed
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Randy Owens
Food is pretty good at this location. But you have to deal with completely rude employees to get that food. The drive thru woman didn’t want to give us our change back and was rude from the speaker to the window. If you don’t want to work then don’t! If you hate your job find another one! They want 15/hour but got 3/hour attitudes.
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Amanda Murray
Customer service is awful. They can never get an order correct. Then they want to act dumb when you have to tell them why the order is wrong and when they attempt to fix it, it’s still wrong and they don’t care. Have some dang pride in your job and stop being lazy.
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